8/27/2025 12:17:24 Gretchen Knapp commented on this case.
Thank you for your message. You are correct that this is the busiest time of year for Sanitation, and crews do their best to plan for it and work as quickly as possible with extra shifts and pickups. Our HAND department works with IU and neighborhood associations to inform new residents and students of the expectations in advance, but of course it's impossible to control the behaviors of thousands of folks all moving in at the same time, or to respond to all of the issues across town at once. I apologize for the inconvenience, and we continue to work hard on meeting this annual surge with the resources we have.
Sent notification to Gretchen Knapp, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=205298
Gretchen Knapp commented on this case.
Thank you for your message. You are correct that this is the busiest time of year for Sanitation, and crews do their best to plan for it and work as quickly as possible with extra shifts and pickups. Our HAND department works with IU and neighborhood associations to inform new residents and students of the expectations in advance, but of course it's impossible to control the behaviors of thousands of folks all moving in at the same time, or to respond to all of the issues across town at once. I apologize for the inconvenience, and we continue to work hard on meeting this annual surge with the resources we have.