Other: I am trying to register for a Parks & Rec community event. The website says that I need to have an account. When I try to register for an account, it will not allow me to do so because the Phone #1 field (which is mandatory) is not working properly. As soon as you move to another field, the phone number disappears. I re-entered it multiple times and it will not stay in the field. I tried 3 different browsers all with the same result. At this time, I am unable to register for an account on the city webtrac.bloomington.in.gov/ site or register and pay for the event that I am trying to attend.
Reached out to the report submitter via email and provided our Department phone number and email address to contact for further assistance.
Dear Jenn, We are truly sorry for the inconvenience you experienced trying to register for a Parks and Recreation program through our online registration system. After a recent software update, a critical bug occurred that prevents our customers from being able to create or update their registration accounts. If you would like to call our office at 812-349-3700 between 8 a.m. and 5 p.m. Monday through Friday, we can assist you over the phone. If these times are not convenient, feel free to send an email to parks@bloomington.in.gov with details about the program for which you'd like to register, and a way that our staff can contact you. Please accept our sincere apologies.
| City | Bloomington |
|---|---|
| State | IN |
| Zip | 47403 |
| Latitude | 39.11950302124 |
| Longitude | -86.550651550293 |
| Township | Perry |
| Status | Case Date | Category |
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