11/7/2025 08:16:51 Closed by Cliff Ingham
Link updated
Sent notification to Ray Brozell, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=206686
Closed by Cliff Ingham
Link updated
closed: Resolved #206686
Website & Web Services Feedback:
Other: Neither my husband nor I received notification of the water main break last night that lead to no running water for several hours. We went to update our contact information from the website https://bloomington.in.gov/utilities, but the following "Customers update their contact information electronically" doesn't work. https://bton.in/cbu24?fbclid=IwZXh0bgNhZW0CMTAAAR23Jyw13G9sLmcf1i9zU1qC5HNrFGVLc4HxDKBsjzCa9YwNwP6TWE3iysw_aem_X1E7yHOoSJNCE-K8X5w3lw It goes to a google drive page that says "We're sorry. You can't access this item because it is in violation of our Terms of Service."
- Assigned to
- Ray Brozell
Most tickets of this type should be closed within 2 days, although some cases may be longer. 0 days have already passed.
History
11/6/2025 15:32:33 Ray Brozell commented on this case.
Updated the URL to the current URL of https://bton.in/Contact. Link is now working.
Sent notification to Ray Brozell, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=206686
Ray Brozell commented on this case.
Updated the URL to the current URL of https://bton.in/Contact.
Link is now working.
11/6/2025 15:19:43 Cliff Ingham assigned this case to Ray Brozell
The Everbridge information seems to be out of date on the Utilities page. The link to sign up for alerts has not been working. https://bloomington.in.gov/utilities
Sent notification to Ray Brozell, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=206686
Cliff Ingham assigned this case to Ray Brozell
You can use the link to follow progress on this case.
The Everbridge information seems to be out of date on the Utilities page. The link to sign up for alerts has not been working.
https://bloomington.in.gov/utilities
11/6/2025 15:06:25 Anonymous assigned this case to Cliff Ingham
Sent notification to Cliff Ingham, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=206686
Anonymous assigned this case to Cliff Ingham
You can use the link to follow progress on this case.
11/6/2025 15:06:25 Opened by Anonymous
| City | Bloomington |
|---|---|
| State | IN |
| Latitude | 39.149631500244 |
| Longitude | -86.516822814941 |