Water Utility Billing Problems:
Other: Auto pay failure.
I am signed up for Auto Pay. Every time I log in to my account, it says I am signed up for Auto Pay. But the city keeps failing to collect that Auto Pay payment and charging me late fees for bill that are approved to Auto Pay. If someone can address this matter, I would appreciate it.
- Assigned to
- Matt Havey
12/15/2025 08:37:22 Cliff Ingham assigned this case to Matt Havey
Sent notification to Matt Havey, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=207178
Cliff Ingham assigned this case to Matt Havey
You can use the link to follow progress on this case.
12/15/2025 08:36:53 Changed category from Website & Web Services Feedback to Water Utility Billing Problems
12/14/2025 19:06:53 Anonymous assigned this case to Cliff Ingham
Sent notification to Cliff Ingham, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=207178
Anonymous assigned this case to Cliff Ingham
You can use the link to follow progress on this case.
12/14/2025 19:06:53 Opened by Anonymous