closed: Resolved #207560

Other:

Other: Greetings, We are a contractor for City Parks, providing security. Almost daily our Incident reports are sent to multiple city employees, however, some of the City employees stopped receiving our reports on the 20th of December and some on the 28th of December. We went to our contractor for Incident Reports and they confirmed the reports are being sent out. Also, we have other clients and none of them are reporting an issue. I am attaching last night's Incident Report for Switchyard park as an example. Thank you! Chuck

Assigned to: Rebecca Swift

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69666c2a95fd2

1/13/2026

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1/13/2026 12:15:47 Closed by Rebecca Swift

Hi Chuck, I assume you meant to submit this as a HelpDesk Ticket to our ITS department instead of uReport to Parks staff. I will forward on your message.

Sent notification to Rebecca Swift, Anonymous

https://bloomington.in.gov/crm/tickets/view?ticket_id=207560 Closed by Rebecca Swift Hi Chuck, I assume you meant to submit this as a HelpDesk Ticket to our ITS department instead of uReport to Parks staff. I will forward on your message.

1/13/2026 11:44:58 Tim Street assigned this case to Rebecca Swift

Rebecca - not sure if this a question for you or ITS.

Sent notification to Rebecca Swift, Anonymous

https://bloomington.in.gov/crm/tickets/view?ticket_id=207560 Tim Street assigned this case to Rebecca Swift You can use the link to follow progress on this case. Rebecca - not sure if this a question for you or ITS.

1/13/2026 11:28:49 Cheyenne Bowlen assigned this case to Tim Street

Sent notification to Tim Street, Anonymous

https://bloomington.in.gov/crm/tickets/view?ticket_id=207560 Cheyenne Bowlen assigned this case to Tim Street You can use the link to follow progress on this case.

1/13/2026 11:00:42 Anonymous assigned this case to Cheyenne Bowlen

Sent notification to Cheyenne Bowlen, Anonymous

https://bloomington.in.gov/crm/tickets/view?ticket_id=207560 Anonymous assigned this case to Cheyenne Bowlen You can use the link to follow progress on this case.

1/13/2026 11:00:42 Opened by Anonymous