4/16/2026 17:02:13 Angela Van Rooy commented on this case.
Specific items for complaint inspection: please check the shower drain, which had sharp, jagged edges, and a soft spot in the bathroom floor.
Other: 1229 W 12th Request for Collaborative HAND Walkthrough I am writing to share a very positive update regarding my health-based relocation to 1229 West 12th St. I want to start by giving a huge shout-out to the BHA team. Janice, Mike, and Chase have been so helpful. I am fully aware that the authority is short-staffed right now, and I am so grateful for the hard work they’ve put into getting this unit ready for me, including the brand-new vanity, the new door, and the recent ozone treatment. Positive Progress & Shared Goals: The BHA maintenance team has already knocked out some big items! They replaced the bathroom door and cabinet, which were showing some age-related decay, and they even swapped out a rusted light fixture and the old washing machine drip pans. It’s clear they want this to be a great home for me, and I am just as excited to be a great, long-term tenant who keeps this place in "tip-top" shape. A Friendly Suggestion for the "Finish Line:" Since this move was specifically planned to help with some respiratory sensitivities, I would love to suggest a quick collaborative walkthrough with a HAND inspector before I bring in my final furniture and fabrics. I think having that extra set of professional eyes would be a wonderful way to "wrap up" the great work BHA has started and ensure we’ve addressed the root causes of some lingering items: The Bathroom Floor: Since the previous vanity and door were bulging from old moisture, and there’s a slight "sink" in the floor transition, a quick check would ensure the subfloor is solid for the long run. Plumbing & Drainage: I’ve noticed a bit of "sludge" and slow draining in the shower. Having this cleared now would prevent a maintenance call-back later! The Washing Machine: While the new drip pans are great, the washer itself is still leaking a bit from the lid. A quick look could determine if a replacement would better protect the BHA’s new flooring. Air & Surface Refresh: I’ve noticed a bit of a sticky residue on the windows and blinds. A final "health check" on the air and ventilation (especially the bathroom fan) would give us all total peace of mind that the air is perfectly clear for my move-in. Moving Forward Together I am currently balancing a full-time job and coordinating move-in help from friends, so I’m eager to get settled as soon as we cross these last few items off the list! I truly appreciate the BHA’s partnership in this transition. I believe a quick HAND sign-off is the best way to support the BHA’s hard work, protect the City’s property, and make sure my new home is healthy and ready for years to come.
Most tickets of this type should be closed within 9 days, although some cases may be longer. 8 days have already passed.
Specific items for complaint inspection: please check the shower drain, which had sharp, jagged edges, and a soft spot in the bathroom floor.
Sarah is going to call HAND on 4/17 and ask to speak with you. Please schedule a complaint inspection for next week.
| City | Bloomington |
|---|---|
| State | IN |
| Zip | 47404 |
| Latitude | 39.174015045166 |
| Longitude | -86.549369812012 |
| Neighborhood Association | Crestmont Residential Community |
| Township | Bloomington |
| Status | Case Date | Category |
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