uReport

City of Bloomington, Indiana

closed: Submission Received #212582

Unsafe Buildings:

Other: I am a second floor resident in 1015 N Rogerd St, and share a concrete balcony with other residents on floor 2. I have concerns about the safety of the balcony, especially near my door (Apt 12C). The balcony had a significant dip towards the middle, the railing is wobbly & loose, the balcony itself creaks and shifts when you walk on it. When you walk on the balcony, it shakes and moves. It has seemed to get worse over time. I have also noticed, when looking on the first floor, that one of the support beams is totally rotten (that is the attached photo). My landlord's property management company (Town Manor Real Estate) conducted an inspection on all the apartments a month ago, and it was not noted. This is a safety concern for me, and every guest that I've had notes being concerned about the balcony. Today, my neighbors were using rent-a-center as a service and the employees were uncomfortable walking on the balcony as well, testing where the creaks and shifts happened.

Assigned to
Jo Stong

Attachments

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7/23/2026
6a62300463c01 7/23/2026

Most tickets of this type should be closed within 9 days, although some cases may be longer. 0 days have already passed.

History

7/23/2026 11:42:29 Closed by Daniel Bixler

Upon scheduling the complaint inspection, frontline staff makes their note about contacting the tenant, then closes the case, giving the reason "submission received" and adding the comment "This complaint has been scheduled for [DATE], and will be tracked in the HAND rental system.

Sent notification to Jo Stong, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=212582 Closed by Daniel Bixler Upon scheduling the complaint inspection, frontline staff makes their note about contacting the tenant, then closes the case, giving the reason "submission received" and adding the comment "This complaint has been scheduled for [DATE], and will be tracked in the HAND rental system.

7/23/2026 11:41:25 Daniel Bixler assigned this case to Jo Stong

see notes, wants to speak with inspect

Sent notification to Jo Stong, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=212582 Daniel Bixler assigned this case to Jo Stong You can use the link to follow progress on this case. see notes, wants to speak with inspect

7/23/2026 11:40:42 Daniel Bixler contacted Daniel Bixler

Attempt call to schedule inspect. Phone message full will not accept any messages, Call back from tenant while on phone, questioning potential recriminations from mgmt. Will talk to J Stong

Sent notification to Daniel Bixler, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=212582 Daniel Bixler contacted Daniel Bixler Attempt call to schedule inspect. Phone message full will not accept any messages, Call back from tenant while on phone, questioning potential recriminations from mgmt. Will talk to J Stong

7/23/2026 11:17:31 Jeremy Bettis assigned this case to Daniel Bixler

Sent notification to Daniel Bixler, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=212582 Jeremy Bettis assigned this case to Daniel Bixler You can use the link to follow progress on this case.

7/23/2026 11:15:16 Anonymous assigned this case to Jeremy Bettis

Sent notification to Jeremy Bettis, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=212582 Anonymous assigned this case to Jeremy Bettis You can use the link to follow progress on this case.

7/23/2026 11:15:16 Opened by Anonymous

1015 N Rogers ST

CityBloomington
StateIN
Zip47404
Latitude39.176368713379
Longitude-86.538917541504
Neighborhood AssociationMaple Heights
TownshipBloomington

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