uReport

City of Bloomington, Indiana

closed: Resolved #213251

City Performance:

Other: Most Recent Incident Report: Downtown Terminal SafetyAround 6:30 AM, while waiting for the 3 East bus, I experienced a severe safety issue at the downtown terminal. The building was locked, forcing commuters onto the outdoor platform in the pitch black. I was one of only two women present, surrounded by ten or more men with bed rolls and duffel bags loitering with no intention of boarding a bus. Men constantly emerged from and disappeared into the adjacent alleys and around dark corners. I was purposely avoiding the bench to stand alone away from everyone, but one man went well out of his way to repeatedly walk directly in front of and behind me to test my boundaries. I faced intense, intimidating staring and was forced to stare him down to protect myself.Systemic Context & Ongoing Safety ConcernsThis is not an isolated event; it is a daily, terrifying pattern. Transit drivers are hired to drive buses, and hospitality workers are simply trying to get to their jobs. We are pillow flippers and burger flippers, not paid or volunteer social workers, crisis managers, investigators, or martial artists. It is entirely unfair to dump people who clearly need specialized supervision onto a bus station. Just because the city already owns the transit center does not mean it can use it to avoid paying for a proper heating and cooling shelter. The city cannot just assume that everyday commuters will act as the default safety net to call 911 whenever someone has a medical issue or an episode. Every day, women are forced to arrive at work with their hearts racing due to a total lack of security, poor facility management, and a hostile environment. While I have empathy for everyone's situation, paying riders should not have to navigate an unsupervised gauntlet just to use public transit.

Assigned to
Gretchen Knapp

History

8/21/2026 09:12:50 Closed by Gretchen Knapp

A reply was posted.

Sent notification to Gretchen Knapp, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=213251 Closed by Gretchen Knapp A reply was posted.

8/21/2026 09:10:47 Gretchen Knapp commented on this case.

Thank you for this second message on this topic. As noted in your previous report, the information has been shared with Bloomington Transit, and they are working on a different approach to these issues. As Transit is not a City department, but rather a separate entity, it will be most effective to communicate to them directly at https://bloomingtontransit.com/contact/

Sent notification to Gretchen Knapp, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=213251 Gretchen Knapp commented on this case. Thank you for this second message on this topic. As noted in your previous report, the information has been shared with Bloomington Transit, and they are working on a different approach to these issues. As Transit is not a City department, but rather a separate entity, it will be most effective to communicate to them directly at https://bloomingtontransit.com/contact/

8/20/2026 16:07:25 Anonymous assigned this case to Gretchen Knapp

Sent notification to Gretchen Knapp, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=213251 Anonymous assigned this case to Gretchen Knapp You can use the link to follow progress on this case.

8/20/2026 16:07:25 Opened by Anonymous

302 S Walnut ST

CityBloomington
StateIN
Zip47403
Latitude39.164390563965
Longitude-86.534706115723
TownshipBloomington

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