closed: Resolved #40269

Water Utility Billing Problems: Request

Phone Call: Customer feels he was "ripped off" because we charged him an $18 service fee to shut off his meter when he ended his service. He feels after being a customer and paying for our services for some time that we should not charge them to stop their service.

History

7/21/2003 05:00:00 Closed by Anonymous

[data cleanup] Closing date was missing and has been provided by the system as a best guess

7/21/2003 05:00:00 Anonymous inspected this Location

Matter was referred to Steve Saulter for review. Steve Saulter tried unsuccessfully several times to contact customer; therefore, Citizen Action order was closed.

7/21/2003 05:00:00 Opened by Anonymous

7/21/2003 05:00:00 Anonymous commented on this case.