1/22/2003 05:00:00 Closed by Anonymous
[data cleanup] Closing date was missing and has been provided by the system as a best guess
Letter: Letter stated Mr. Schatz feels that a crack (leak) in his pvc pipe connector to meter was caused by damage during construction. Customer had break repaired but received extra large water bill. Wants matter investigated and adjustment made.
[data cleanup] Closing date was missing and has been provided by the system as a best guess
Matter was referred to Customer Relations Dept. to determine whether or not bill should be adjusted. Street Dept. replaced sidewalk in front of house in 2002. Project started April 15 & ended 7/31 - probably in front of this house by 5/1. Mr. Schatz informed on 1/24 that crack in service line wasn't due to cracked line and frozen earth - more likely that there was pressure point on the line as result of improper backfilling and gravity or over-tightening. Letter sent to Mr. Schatz on 1/29.
Matter was referred to Customer Relations Dept. to determine whether or not bill should be adjusted. Street Dept. replaced sidewalk in front of house in 2002. Project started April 15 & ended 7/31 - probably in front of this house by 5/1. Mr. Schatz informed on 1/24 that crack in service line wasn't due to cracked line and frozen earth - more likely that there was pressure point on the line as result of improper backfilling and gravity or over-tightening. Letter sent to Mr. Schatz on 1/29.
City | Bloomington |
---|---|
State | IN |
Zip | 47404 |
Latitude | 39.177124023438 |
Longitude | -86.53638458252 |
Township | Bloomington |