12/28/1999 05:00:00 Closed by Anonymous
[data cleanup] Closing date was missing and has been provided by the system as a best guess
Phone Call: Mr. Ashba stated that he tried Thursday and Friday (12/23 &12/24) to contact Insight, with no response. Mr. Ashba stated that the voice mail did not answer, the phone just rang. Mr. Ashba's complaint is that he purchased a new VCR plus and according to the owners manuel he must contact the cable company for the channel codes. Mr. Ashba has been disconnected for nonpayment for 11 months. Customer service reps. helped him get his VCR set up and explained that there is a 24 hour answering service.
[data cleanup] Closing date was missing and has been provided by the system as a best guess
LL called Insight the vioce mail menu picked up after the first ring. I spoke with Jennifer who stated that she would have someone from service call Mr. Ashba. Mr. ashba called back and stated that someone for service did call him but was not helpful. Mr. Ashba stated that he was told to call RCA. LL contacted Scott Cooley who stated that he would contact Mr. Ashba
LL called Insight the vioce mail menu picked up after the first ring. I spoke with Jennifer who stated that she would have someone from service call Mr. Ashba. Mr. ashba called back and stated that someone for service did call him but was not helpful. Mr. Ashba stated that he was told to call RCA. LL contacted Scott Cooley who stated that he would contact Mr. Ashba
City | Bloomington |
---|---|
State | IN |
Zip | 47404 |
Latitude | 39.165042877197 |
Longitude | -86.537811279297 |
Neighborhood Association | PROSPECT HILL NEIGHBORHOOD ASSOCIATION |
Township | Bloomington |