12/28/1999 05:00:00 Closed by Anonymous
[data cleanup] Closing date was missing and has been provided by the system as a best guess
closed: Resolved #55318
Other: Request
Phone Call: Mr. Ashba stated that he tried Thursday and Friday (12/23 &12/24) to contact Insight, with no response. Mr. Ashba stated that the voice mail did not answer, the phone just rang. Mr. Ashba's complaint is that he purchased a new VCR plus and according to the owners manuel he must contact the cable company for the channel codes. Mr. Ashba has been disconnected for nonpayment for 11 months. Customer service reps. helped him get his VCR set up and explained that there is a 24 hour answering service.
History
12/28/1999 05:00:00 Opened by Anonymous
12/28/1999 05:00:00 Anonymous inspected this Location
LL called Insight the vioce mail menu picked up after the first ring. I spoke with Jennifer who stated that she would have someone from service call Mr. Ashba. Mr. ashba called back and stated that someone for service did call him but was not helpful. Mr. Ashba stated that he was told to call RCA. LL contacted Scott Cooley who stated that he would contact Mr. Ashba
12/28/1999 05:00:00 Anonymous commented on this case.
LL called Insight the vioce mail menu picked up after the first ring. I spoke with Jennifer who stated that she would have someone from service call Mr. Ashba. Mr. ashba called back and stated that someone for service did call him but was not helpful. Mr. Ashba stated that he was told to call RCA. LL contacted Scott Cooley who stated that he would contact Mr. Ashba
200 S Madison ST
| City | Bloomington |
|---|---|
| State | IN |
| Zip | 47404 |
| Latitude | 39.165042877197 |
| Longitude | -86.537811279297 |
| Neighborhood Association | PROSPECT HILL NEIGHBORHOOD ASSOCIATION |
| Township | Bloomington |