uReport

City of Bloomington, Indiana

closed: Resolved #58205

Other: Request

Letter: See attached letter. Mr. Fritz is having problems with Channels 95, 96, 5 & 6. He talked with Scott Temple. Temple & a repairman came out and the problem seemed to be fixed. But the interference that he is having started back up. The problemed channels are mainly 95 & 96. He has called Insight frequently about this prob. The last time he called the customer service rep. stated that Temple stated that "there was nothing Insight could do, it was a spillover from the antennae off of Sare Road

History

5/12/1999 05:00:00 Anonymous commented on this case.

received a response from Insight that they are working on the problem on 5/21/99. However Mr. Fritz attended the telecom mtg on 6/1 and stated that he is still having trouble with the reception on channels 5,6,95 &96. Sent copy of complaint to insight and to Telecom members 6/3/99 On Wednesday, June 2nd, Insight made contact with Mr. Fritz and watched for the problem to act up. At 9 p.m. there was enough interference for our crews to trace the problem back to a cack in the main line on High Street. This problem should now be resolved.

5/12/1999 05:00:00 Closed by Anonymous

5/12/1999 05:00:00 Anonymous inspected this Location

received a response from Insight that they are working on the problem on 5/21/99. However Mr. Fritz attended the telecom mtg on 6/1 and stated that he is still having trouble with the reception on channels 5,6,95 &96. Sent copy of complaint to insight and to Telecom members 6/3/99 On Wednesday, June 2nd, Insight made contact with Mr. Fritz and watched for the problem to act up. At 9 p.m. there was enough interference for our crews to trace the problem back to a cack in the main line on High Street. This problem should now be resolved.

5/12/1999 05:00:00 Opened by Anonymous

3110 E David DR

CityBloomington
StateIN
Zip47401
Latitude39.138202667236
Longitude-86.493782043457
TownshipPerry

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