Case Date:

8/5/1997

Upset with discrepancy in account that she thought was taken care of. JA has full copy of original email.

Case Date:

5/5/1997

CUSTOMER CONTACTED MAYOR'S OFFICE ON 5/2/97 TO COMPLAIN ABOUT SEWER GAS PROBLEM IN HIS AREA FOR 3 YEARS - NOTHING HELPS. (PER MIKE FARMER, JUVENILE CTR. PRIVATE LIFT STN. IS PART OF PROBLEM AS WELL AS ILLEGAL CONNECTIONS. STEVE GLASGOW WILL SET MTG. WITH STATE NEXT AND OFFER SOLUTIONS FOR THEM TO PURSUE.