Case Date:

5/8/2003

HIGH GRASS

Case Date:

5/8/2003

HIGH GRASS

Case Date:

4/3/2003

M. Symmonds emailed the City through the E-Government Web Site regarding a Jeep that is parked on the sidewalk, therefore, blocking the sidewalk on North Forrest Avenue behind the closed the Beta Theta Pi fraternity house.

Case Date:

3/18/2003

THIS REPORT CAME THRU OMBUDSMAN: WHILE WALKING DOG, DOG WENT INTO THE GULLY NEXT TO THE BANK BETWEEN SARAGA ORIENTAL MARKET AND COLLEGE MALL ROAD AND GOT INTO SOME FISH PARTS THAT ARE DUMPED IN THE GULLY. SUSPECTS SARAGA IS DUMPING. WOULD LIKE THIS INVESTIGATED AND SARAGA INFORMED NOT TO DUMP, IF THEY ARE DOING THIS.

Case Date:

2/24/2003

A citizen stated via a departmental email that the sidewalks in this area have not been cleared after any of the snowfalls this year.

Case Date:

8/19/2002

Fred Cate sent e-mail objecting to the adjustment in rate for irrigation water. Mr. Cate does not feel the amount of adjustment is justified.

Case Date:

7/19/2002

Ms. Averitt submitted this complaint through the COB E-Governmental web site. Her neighbor who lives at 1516 Bradshire Court never mowes the grass and the grass is not 8 to 10 inches tall.

Case Date:

6/11/2002

Mr. Nordloh sent a departmental email to the Public Works Department regarding Insight's recent rate increase. Please refer to the attached email.

Case Date:

6/7/2002

Citizen filed complaint concerning the forced installation of digital services and now is paying 20% more for something she never wanted. Citizen stated she was not told about the rate increase when the digital service was installed.

Case Date:

5/14/2002

Ms. Foster sent an email through the COB E-Government web site. Her complaint is to keep her current service, she has to upgrade to digital which includes one premium channel at an additional $2.00 a month charge. She had to wait on the Insight representative to arrive, and buy a new VCR because hers is not compatible with digital. She was happy with her current service, and without the premium channel she would not have had to change. However, Insight has been trying to make it up to her.