Case Date:

1/24/2018

We had the water meter turned off due to a line break. Our plumber tells us the meter itself is shatter and will need to be replaced.

Case Date:

8/31/2024

My water meter was to be replaced this past Wednesday but the service folks doing this work were not able to shut water off at the street as they said my water shutoff was bad. I am not able to turn water off in the house as well as I have a bad gate valve that needs to be replaced. I do have the city water spot prepped and ready for your replacement. I would appreciate a call to get this repair completed as soon as possible so the water meter guys can return to complete their work. Thank you. Terry Duffer

Case Date:

1/2/2018

Broken water line

Case Date:

5/30/2012

My home owner association asked me to request replacement of the water valve covers as seen in the attached document. The 3' diameter one does not fit it's nest and the 8 '' one is missing.

Case Date:

5/30/2012

My home owners association asked that I request replacement of the cast iron water utility valve covers in my neighborhood. I have attached a picture of the one that is missing. It is a 8'' diameter cover located on the east turnabout. There is also a 3' cover that does not fit in it's nest in the yard of unit 713.

Case Date:

8/10/2017

Us and our neighbor are experiencing a lot of air in our water lines the last two days.

Case Date:

8/24/2024

We walked by and saw clear water bubbling up from a hole in the ground near the sidewalk on the south side of the street. Seems like something is broken? Possible water main break?

Case Date:

6/22/2012

Looks like a pipe is leaking, on Gourley Pike midway between W. Cascade Ave and Kinser Pike, eastbound lane.

Case Date:

10/18/2014

Low water pressure at home (512 S Jordan). Possible to test at meter?

Case Date:

10/22/2014

This is in reference to Case #141772. I should have been more detailed. You tested the pressure at 48PSI which confirms my test as I had a similar reading which I understand is acceptable while on the low end. My flow rate is not acceptable. I'm getting at best 3GPM from fixtures that should be delivering 5 to 6 GPM. Can you test flow rate at the meter? Thank you!