Case Date:

7/8/2023

The construction crew working on fiber optics in my neighborhood hit a waterline in front of my house. Crews were on my street until almost 10pm last night fixing it. I woke up this morning and I have no water in my kitchen. The water that I do have in my bathrooms is dirty….literally specks of dirt in the water. So I have no drinkable water and do not want to shower in water with dirt in it. We were not told to boil water. I even asked the workers last night if we were going to be on a boil water advisory and they said no. I am including a picture of the dirt left in my bathroom sink after running some water. This needs to be fixed today, I cannot wait until Monday.

Case Date:

7/19/2023

No water

Case Date:

7/27/2023

No water as o

Case Date:

12/12/2021

I called to have my water turned off today, Sunday, because water from my toilet was flooding my house. When I called I was told it would be $170 to turn iff my water. I agreed because the water was flooding my floors. When someone came out it took about a half hour or more for the nice guy to find the meter. I told him it was in my neighbor's driveway. The guy checked with water company then said cars or trucks were covering the meter with no access. I am requesting the service charge be voided as I live on social security. I am also requesting that you move my water meter to my backyard instead of my neighbors driveway. At no charge to me because it was a mistake to combine my meter with my neighbors.

Case Date:

10/12/2022

I came home from being gone for almost 10 days. I noticed my water hose connected to my house had burst and the water was running out full force. It seems like it had been on for some time too. I am very worried about the usage amount. Is there anything that can be done since this is not my fault such as even sewar charge reductions? Are you able to see how much was used?

Case Date:

10/26/2022

Water line repair west of our house; the entire pod of mailboxes was removed. How should we get our mail?

Case Date:

11/17/2022

We received a note on our door concerning higher than usual water usage. We have checked toilets, indoor and outdoor faucets and see nothing suspicious. We need someone to check for any service line leaks please. Thank you!

Case Date:

11/25/2022

Water Main has broken and is poring water into our drainage ditch

Case Date:

12/26/2022

Water seems to be gently bubbling up through the asphalt at 3 or 4 spots on the north side of Arden Drive, just west of the intersection with Wilton Drive. I have a little video, but don't seem to be able to upload it from my phone.

Case Date:

12/29/2022

I paid my water bill before the date it was due. However, the water stopped running today. It was running fine yesterday, and I’m not sure what happened.