Case Date:

5/1/2021

Last year the water meter was replaced in the street on Eastside Drive. Since that time the water pressure in the house has decreased significantly. I have called numerous times for the utilities to come and fix the problem to no avail. I've received no response. Last week, we had a rental inspection at the house and was told the water pressure needed fixed in order to pass inspection. Is there anyone available that can look at the problem that is not in the house, but in the street? Help us please!!! Thank you!!!

Case Date:

5/4/2021

We heard a noise last night and thought it was our furnace making sounds. We turned off the furnace this morning and the noise still happened. We contacted our HVAC person and he went in the crawl space and turned off the water by the edge of the house. The noise stopped. He then went and checked all our spigots and didn't notice any leaking. He then went to the street and noticed that there was water running from the street spigot. He got a wrench and turned off the water from the street and there was water overflowing in the container. The water has been running for at least all night that we know of. We don't ever turn off the water from the street, so don't know what happened. Also, we do not want to be charged for this excess water that we never used. Thank you. I am not sure if this is in relation to the new build next to us at 1110 S. Covenanter Drive.

Case Date:

2/8/2023

Water usage has tripled since we moved in. Increase was drastic in the last month. Water usage habits have not changed. Concerned about meter issue or leak.