Case Date:

7/2/2024

I discovered that AEG had drilled through my sewer tile after calling plumbers several times to fix sewer blockages. On April 9, 2024, I contacted Eddie Helmondollar and his supervisor Dave Craig (cc:ed above) with pictures of the damage and a copy of the invoice I paid to the plumbing company ($2250). Dave says that he has repeatedly contacted Accounts Payable to check on the status of my claim. But despite my regular requests for help, I have not received any assurance the claim is being processed or when to expect the reimbursement. It is now July—3 months since I alerted AEG to the problem. Please assist me with this request. Thank you for any help you can provide. Terri Cramer 2421 N Skyline Drive (Lower Cascades neighborhood) Bloomington, IN 47404 312-420-0267 (text/cell)

Case Date:

7/8/2024

Consistent standing/pooling water in the former Mike's Carwash lot. Increased mosquito issues and stale, stagnant standing water should be remediated immediately.

Case Date:

8/19/2016

At 3805 E Tamarron Dr. CBU crews worked on the street sewer last march. A saw horse barricade was set in place where the asphalt had been removed. Can anyone let us know when this job will be finished?

Case Date:

2/8/2017

We have continuous roots in the sewer lines. The last time the one was cleaned out in front of 3333 S Eden Drive, the plumber said we should contact the City because there are roots in their portion of the line. Could you possibly check this line and if there is an issue? Thanks!

Case Date:

4/1/2017

We seem to have a clog in our sewer drain and we have gone out 95 feet and still can't reach the problem. We need someone to come and check this out. I believe our portion is up to 85 feet. Here is a secondary number is you can't reach us at the above number. 812-360-4139. Thank you!

Case Date:

4/12/2017

Issue: Sewage backed up into two homes under our management: 1. 1403 West Allen Street 2. 1405 West Allen Street Significant amount of toilet paper and feces was deposited in basement. Had to be professionally removed and disinfected. Question: Did the City flush or work on lines near or around the Allen Street Properties recently? Is this a normal occurrence? The pipes appear to be clear now, water runs through freely.

Case Date:

9/5/2017

Smell of raw sewage from 46 bypass over Old State Road 37 (Cascades area).

Case Date:

9/6/2017

Smithville was installing cables and it caused our drains to back up into the house. Are the pipes broken or blocked?

Case Date:

10/4/2017

There has been a strong smell of raw sewage along the Jackson Creek Trail near the bridge between Olcott Park and Sherwood Oaks park the last two days.

Case Date:

10/5/2017

horrid, raw sewage smell coming from the south side of the bypass, at the bridge over old 37