Case Date:

4/10/2023

Cottage Grove between Lincoln and Washington on the north side of the street, starting at the alley, sewage spears to be flowing east downhill from perhaps a leak. Bad smell.

Case Date:

4/16/2023

Drain water and sewage water is backing up from the city lines up and out of the basement drains.

Case Date:

4/22/2023

There is a sewer access in the verge in front/slightly to the west of 930 w 6th. It looks like it has overflowed with sewage waste. It has happened a couple of times before and I believe it was cleaned up but this week it overflowed badly again and there’s currently no cap on the pipe.

Case Date:

4/23/2023

Raw sewage from cleanout all over between sidewalk and street. This has happened sporadically for years, but several times in the last month.

Case Date:

6/1/2023

I have had sewage come up through our bath on our basement level 3 times in the past 7 months. It’s quite disgusting, and I can share pictures of this is you would like to see what this looks like. I have had HFI run a camera through all of my drains and I watched the video as they were doing this. There were no blockages at all; all the pipes were clear. The camera followed the drains all the way to the city sewer (5999 on the map). I have also spoken to a neighbor two doors down at 3212 S Abby Lane who has had the same thing occur multiple times. She has contacted the City too and they found a grease blockage which apparently was cleared. However, she said that there was back into her basement two weeks after that. After spending thousands with HFI and other plumbers, and out of frustration, she has purchased her own drain camera and equipment to clear out the drain should that occur again. Since this seems to be a recurring problem on the Abby Lane side of Bentley Court, here is my question: Is it possible to have the sewer/drain system that services Bentley Court checked for blockages or waste build-up? When last was this done? What drain systems from other neighborhoods feed into this system? The sewage has to come from somewhere. We really want to get to the bottom of this. Would you please help me? I cannot have my family live on the basement level when this type of thing keeps occurring. Thanks so much and I look forward to hearing from you.

Case Date:

6/7/2021

Sewer overflow

Case Date:

6/11/2021

Sewer drain appears to be blocked outside of the property line into what would be a liable area for cbu

Case Date:

7/9/2021

In the grass north/south easement behind my property that runs parallel between Washington and Lincoln, just south of Davis, there is an open sewer pipe.

Case Date:

8/26/2021

There is a water or sewer cap with a big hole in the middle, can't tell exactly which service as the hole is too big

Case Date:

11/21/2021

Our toilet will not flush and neither will the neighbor's. We have both had the drainage pipe reamed out to the street and the problem is still there. We think the blockage is across the street by the stream. Please unclog this for us.