Case Date:

7/10/2024

I have a foul sewer smell in my whole townhouse and it’s now reached the upstairs but it’s mainly in the basement. My landlord has sent four sets of plumbers over here who have snaked the drain in the basement and they said that I would not have the sewer smell anymore. But the sewer smell is still here and actually it has sometime someway intensified. The plumbers and the landlord also went next-door to the neighbors to see if the smell was coming from there. What they found was a lot of dog and cat feces and urine next-door and had them clean it up. The neighbors brought out bags and bags of trash and poop. We thought the problem was settled. But it is not. In my area they’ve had to have the sewer lines redone across from me in the complex and I’m thinking that may be happening now over here. The point is the landlord won’t do anything else to get the smell out of my house. And also has offered to let me out of my lease because of the smell. I do not have money to move. And I would like it inspected to know what it is that I need to do to get this rectified in order to stay here for the next year for my lease. Is there any assistance she would be able to give me. My house smells like sewer, but the basement smells super like sewage, I’m not sure what looks like. I don’t know what’s going on. They supposedly filled in all the holes down in the basement on the washer side, but nothing is helping , I’ve got older releasing things down there. I have damp bread. I have air fresheners and baking soda and nothing is working. Could I please have some help thank you.

Case Date:

7/10/2024

I have a foul sewer smell in my whole townhouse and it’s now reached the upstairs but it’s mainly in the basement. My landlord has sent four sets of plumbers over here who have snaked the drain in the basement and they said that I would not have the sewer smell anymore. But the sewer smell is still here and actually it has sometime someway intensified. The plumbers and the landlord also went next-door to the neighbors to see if the smell was coming from there. What they found was a lot of dog and cat feces and urine next-door and had them clean it up. The neighbors brought out bags and bags of trash and poop. We thought the problem was settled. But it is not. In my area they’ve had to have the sewer lines redone across from me in the complex and I’m thinking that may be happening now over here. The point is the landlord won’t do anything else to get the smell out of my house. And also has offered to let me out of my lease because of the smell. I do not have money to move. And I would like it inspected to know what it is that I need to do to get this rectified in order to stay here for the next year for my lease. Is there any assistance she would be able to give me. My house smells like sewer, but the basement smells super like sewage, I’m not sure what looks like. I don’t know what’s going on. They supposedly filled in all the holes down in the basement on the washer side, but nothing is helping , I’ve got older releasing things down there. I have damp bread. I have air fresheners and baking soda and nothing is working. Could I please have some help thank you.

Case Date:

7/9/2024

During heavy rains, we have been having sewage backing up into our basement. I suspect the cause may be rain water entering the sewer system through this manhole.

Case Date:

6/26/2024

Brownish water is bubbling up in the road and entering the storm system.

Case Date:

6/5/2024

Public sewer with an improvised cover without any type security, which gives off bad odors, located in the backyard of my property. I would appreciate the prompt response and solution from you, I have an Autistic son and this represents a danger for him and for the family.

Case Date:

3/28/2024

strong sewer smell in neighborhood

Case Date:

3/5/2024

Sewer open and actively LEAKING leaving waste on the street and sidewalk

Case Date:

3/3/2024

Sewage system overflow; sewage/waste flowing down the street from an apparent source

Case Date:

2/18/2024

Sewer drain blocked, plumber tested, says the blockage is not on th house grounds.

Case Date:

2/14/2024

Grandview Hills Neighborhood Association report for sewerage on 3617 Post Rd. This report is on behalf of our neighborhood. I have been in contact with Shian'ah Cox at the Health Department regarding a sewer leak on Dec 18, 2023. She came out to take a test. She let me know that the she needed assistance from the Water Utilities to give her access or for them to take the test themselves. As of yesterday Feb 13, 2024 she let me know that she still has not heard back from Water Utilities on steps taken, testing, or results. Our neighbor, Bruce Johnson looked back through his emails and notes to offer other timelines to help give some background on what he has been noticing and who he has contacted. "I contacted Alex Gray with the City on 9/25/23 and alerted her to the problem on Post Road. I called her again on 12/5/23. She told me that she remembered the issue and had taken photos of it on her first visit. My notes show that I first identified the leak in April when I noticed liquid around the flower pot (fiber optic access). The problem was caused by the original fibre optic contractors who were first on site in November of 2022. I have been in contact with ALL of the AEG sub-contractors when they started working in our area again in November of this year. I have contacted Hoosier Fiber networks field supervisor Luis Medina on at least 3 occasions by calling him on his cell phone. In addition I have spoken with Russell Lo (AEG supervisor for the work in our area) 2 or more times about this issue. All of the conduit in our neighborhood that was installed in 2022 was abandoned (left in the ground) and all new conduit was pulled in. None of the subs wanted to repair the problem as they did not cause it. Russell Lo told me some weeks ago that "it was repaired". Indeed the flower pot was reset when the new conduit was installed--but it rapidly filled up with effluent. I understand that you have contacted the City Health Department and that they will test the liquid for fecal bacteria. I have attached photos of the liquid in the flower pot plus the site that I took today. In addition I took a photo of the abandoned conduit on Post Road to the East of 3617 near the intersection of Meadowlark. The liquid drains into that abandoned conduit and it has been full for over a year. The street is platted for a width of 40 feet and the flower pot HAS to be on City property. I have personally witnessed liquid bubbling up and out of the flower pot. I believe that the residence is using a pump to get the waste water up to the sewer. Should anyone have further questions they can email me. Bruce W. Johnson" We need follow up on this problem. The photos can be shared by email on request. Thank you, Gillian Field