Case Date:

7/10/2024

I have a foul sewer smell in my whole townhouse and it’s now reached the upstairs but it’s mainly in the basement. My landlord has sent four sets of plumbers over here who have snaked the drain in the basement and they said that I would not have the sewer smell anymore. But the sewer smell is still here and actually it has sometime someway intensified. The plumbers and the landlord also went next-door to the neighbors to see if the smell was coming from there. What they found was a lot of dog and cat feces and urine next-door and had them clean it up. The neighbors brought out bags and bags of trash and poop. We thought the problem was settled. But it is not. In my area they’ve had to have the sewer lines redone across from me in the complex and I’m thinking that may be happening now over here. The point is the landlord won’t do anything else to get the smell out of my house. And also has offered to let me out of my lease because of the smell. I do not have money to move. And I would like it inspected to know what it is that I need to do to get this rectified in order to stay here for the next year for my lease. Is there any assistance she would be able to give me. My house smells like sewer, but the basement smells super like sewage, I’m not sure what looks like. I don’t know what’s going on. They supposedly filled in all the holes down in the basement on the washer side, but nothing is helping , I’ve got older releasing things down there. I have damp bread. I have air fresheners and baking soda and nothing is working. Could I please have some help thank you.

Case Date:

7/10/2024

I have a foul sewer smell in my whole townhouse and it’s now reached the upstairs but it’s mainly in the basement. My landlord has sent four sets of plumbers over here who have snaked the drain in the basement and they said that I would not have the sewer smell anymore. But the sewer smell is still here and actually it has sometime someway intensified. The plumbers and the landlord also went next-door to the neighbors to see if the smell was coming from there. What they found was a lot of dog and cat feces and urine next-door and had them clean it up. The neighbors brought out bags and bags of trash and poop. We thought the problem was settled. But it is not. In my area they’ve had to have the sewer lines redone across from me in the complex and I’m thinking that may be happening now over here. The point is the landlord won’t do anything else to get the smell out of my house. And also has offered to let me out of my lease because of the smell. I do not have money to move. And I would like it inspected to know what it is that I need to do to get this rectified in order to stay here for the next year for my lease. Is there any assistance she would be able to give me. My house smells like sewer, but the basement smells super like sewage, I’m not sure what looks like. I don’t know what’s going on. They supposedly filled in all the holes down in the basement on the washer side, but nothing is helping , I’ve got older releasing things down there. I have damp bread. I have air fresheners and baking soda and nothing is working. Could I please have some help thank you.

Case Date:

7/9/2024

During heavy rains, we have been having sewage backing up into our basement. I suspect the cause may be rain water entering the sewer system through this manhole.

Case Date:

6/26/2024

Brownish water is bubbling up in the road and entering the storm system.

Case Date:

6/5/2024

Public sewer with an improvised cover without any type security, which gives off bad odors, located in the backyard of my property. I would appreciate the prompt response and solution from you, I have an Autistic son and this represents a danger for him and for the family.

Case Date:

3/28/2024

strong sewer smell in neighborhood

Case Date:

3/5/2024

Sewer open and actively LEAKING leaving waste on the street and sidewalk

Case Date:

3/3/2024

Sewage system overflow; sewage/waste flowing down the street from an apparent source

Case Date:

2/18/2024

Sewer drain blocked, plumber tested, says the blockage is not on th house grounds.

Case Date:

2/16/2024

Correction to case #187344: Current destination pool of effluent is on the *NE* corner of Lincoln/10th, not NW.