Case Date:

2/16/2024

Correction to case #187344: Current destination pool of effluent is on the *NE* corner of Lincoln/10th, not NW.

Case Date:

7/2/2024

I discovered that AEG had drilled through my sewer tile after calling plumbers several times to fix sewer blockages. On April 9, 2024, I contacted Eddie Helmondollar and his supervisor Dave Craig (cc:ed above) with pictures of the damage and a copy of the invoice I paid to the plumbing company ($2250). Dave says that he has repeatedly contacted Accounts Payable to check on the status of my claim. But despite my regular requests for help, I have not received any assurance the claim is being processed or when to expect the reimbursement. It is now July—3 months since I alerted AEG to the problem. Please assist me with this request. Thank you for any help you can provide. Terri Cramer 2421 N Skyline Drive (Lower Cascades neighborhood) Bloomington, IN 47404 312-420-0267 (text/cell)

Case Date:

7/9/2024

During heavy rains, we have been having sewage backing up into our basement. I suspect the cause may be rain water entering the sewer system through this manhole.

Case Date:

3/24/2020

Third year in a row (2/8/2018 # 163027, 2/8/2019 #167355), when the fatberg grows just downstream from me, the city delivers hundreds of gallons of sewage into my basement. This year was a new high water: 6-7 inches. It is sewer, not my house backing up... It is because of a flaw in the connections just downstream from me. The city has closed the previous reports as "Resolved" without my consent. This is obviously not resolved. I'd much rather have Bloomington spend money on fixing this, rather than attorney fees, but without quick resolution, this year, I will proceed.