Case Date:

7/17/2020

My sewer has been backing up in my basement for several weeks. Roto Rooter came out to identify the problem. They found that my line is "party line" and is attached to my neighbor's line. The lines meet in his driveway and my line crosses through his front yard (see photos). Our houses were built in 1962. I know talking to the plumbers that this is illegal. To make it better, my neighbor is deceased (died in November) and the house is a foreclosure. No family is wanting responsibility for the house. We tried to call the bank to see what to do. The driveway and front yard will need to be dug up to move and replace the pipe. Who can I speak to to discuss how to proceed with this and (honestly) who will help pay for it?

Case Date:

7/17/2020

I have plumbers at my house now doing extensive digging to resolve a backup in the main sewer line. They believe the blockage is within city jurisdiction. We have had sewage spewing into our shower and the toilet won't flush the last 24 hours

Case Date:

7/21/2020

I sent a ureport to you 7-17 before receiving this estimate from roto rooter. It appears they will need to reroute the later to city main sewer and will be cutting the city street as well as backfill per code. Is this something you can help me with?

Case Date:

1/19/2021

There apparently is a blockage in my sewer drainage pipe to the main sewer line on N Lexington Drive. Waste water is backed up from the sewer main to my house. I have an inspection port in my drain about 3 ft from the edge of the street and the waste water fills the drain pipe about 3 ft from the street, or about 10 feet from the city sewer line. Problem started ca.3:30 pm yesterday (Monday) afternoon.

Case Date:

1/20/2021

Hello--I have noticed sewer gas smell for the last couple of weeks at the NW end of the trail and on 10th Street in this area. Not sure if it is present all the time, I tend to be walking in this area around 12 and 5 p.m. Thank you!

Case Date:

2/3/2021

There is sewage spilling out from a white pipe located next to the house with toilet papers and other toiletries coming out and onto the yard and down the sidewalk.

Case Date:

11/21/2021

Our toilet will not flush and neither will the neighbor's. We have both had the drainage pipe reamed out to the street and the problem is still there. We think the blockage is across the street by the stream. Please unclog this for us.

Case Date:

11/21/2021

You can call me any time about this problem which is also at 1021 E Sheridan Dr.

Case Date:

9/22/2020

This is right next to my property and there is a strong smell of sewage coming from it. Now, i know that a gentleman from CBU has been down here multiple times in the last few months. He wenches up something that looks like a pump, works on it, then lowers it back down. What's going on, Vic? If we need a new pump, give us a new pump.

Case Date:

9/22/2020

Referencing Case 173775, the sewer odor is now in my brand new house. Needless to say I am not happy.