Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

7/26/2016

The manhole cover to the sewer in front of 1008 S Washington St has not been properly placed, so it wobbles when cars drive over.

Case Date:

6/5/2024

Public sewer with an improvised cover without any type security, which gives off bad odors, located in the backyard of my property. I would appreciate the prompt response and solution from you, I have an Autistic son and this represents a danger for him and for the family.

Case Date:

5/11/2018

Sewer Plant has emitted extreme odor and possible sulfide gas for over a week. Customers and employees report the smell is making them sick.

Case Date:

6/7/2018

My wife and I are owners of a home at 806 W. 4th St., here in Bloomington. We have owned this home since approximately 2006. Recently I had a conversation with John Kirtland, who is the owner of a rental property at 112 S. Maple. This property backs directly onto our Eastern property line to the rear of our home. Apparently, these two houses share a sanitary sewer line at some point, with the Maple St. house connecting downstream of our line, before connecting to city sewer line. This is a best guess, as I am not sure it has been verified. Mr. Kirtland is apparently having plumbing issues with his rental property, and is proposing that he disconnect our line. Understandably, I am concerned that this is not a solution that works for our house. I assume that this current sanitary sewer hook up for these homes has been in place for nearly 100 years, as our home was built around 1920. We have had the clay tile in our backyard dug and replaced with plastic a couple of years ago, although we only went for about 60 ft., until we could connect to functioning line. It has occurred to me that no action should be taken until CBU has been made aware of the situation and given your recommendation. Thank you for your assistance, George Bull and Faye Mark

Case Date:

6/15/2018

I live at 2412 Brown Ave. We are not on a septic, and have checked under our house and there does not appear to be a problem there. However, coming from our front yard there seems to be a sewage smell. With all the rain it has become more prevalent. I am wondering what we do and if the city can check it out to see if there is a problem with a city sewage pipe near our house. Thank you, Kelli Debikey

Case Date:

8/10/2018

The gentleman second from the right put his cigarette butt down the storm sewer. I don't mind him smoking, but putting that kind of carcinogen down the storm sewer is ecologically dangerous. please let him know this is unacceptable. thank you

Case Date:

9/3/2018

Both 423 S. Jordan and 424 S. Jordan (directly across the street) are having slow rate of drainage into the sewer. Two weeks ago our house (423 S. Jordan) which has a newer PVC drainage line connecting to the main was cleared and no major blockages noted by the plumber. Now that both sides of the street are experiencing the same problem, suspect the problem maybe in the sewer line under the street. There is also some water visible in the street against the curb at 424 S. Jordan that could be related (there has been no precip today).

Case Date:

8/17/2017

45/46 and walnut southwest corner of intersection has very strong seeage smell...get that shit fixed

Case Date:

8/24/2017

The Meadowwood retirement has big pond with fountain in the middle and runoff stream goes into lake Griffy. Last few weeks the pond reeks of sewer and the stream into lake Griffy is horrible smelling almost raw sewer look please look into this ASAP!!