Case Date:

6/24/2020

Sewersmell is coming into the house. The stool flushes well and is not clogged or stopped up. What should I do?

Case Date:

9/7/2015

Drain ditch is running with brown water around entire block. Broken water line?

Case Date:

7/9/2024

During heavy rains, we have been having sewage backing up into our basement. I suspect the cause may be rain water entering the sewer system through this manhole.

Case Date:

2/3/2021

There is sewage spilling out from a white pipe located next to the house with toilet papers and other toiletries coming out and onto the yard and down the sidewalk.

Case Date:

8/30/2023

Our toilet drains slowly. There is also a bubbling in the toilet when we run the water faucets in the powder room, the kitchen and upstairs. We noticed the problem with drainage on Monday August 28, and it has gotten worst since. There has been recent work on our easement to lay fiber lines. We are certain the issues for our toilet drainage are directly connected to the work done in the past few days. Please remedy our situation. We are not certain if we can run our showers and laundry due to the backup in our downstairs toilet.

Case Date:

8/11/1999

MANHOLE LEFT UNCOVERED

Case Date:

12/30/2019

Strong sewer gas odor on several back patios at the Windermere East development - 2604 E. Covenanter Drive.

Case Date:

12/20/2023

A Roto Rooter plumber opened the two manholes on the street in front of my house and said that the sewage line it isn't emptying appropriately. This can cause serious problems. Would you please check on that issue? Thank you.

Case Date:

9/10/2023

Intense sewage smell in front of house for severals weeks. Now the sidewalk is wet near SE corner of property and it has not been raining.

Case Date:

11/8/2023

See case #185515. Issue continues - sidewalk is periodically wet again near SE corner of lot, likely untreated sewage.