Case Date:

12/24/2013

Customer asked that a supervisor call him. He had some questions in regard to some sewer lines.

Case Date:

12/24/2013

I received a call from Ms. Toon because her rental home had received 5 to 6 inches of sewage in the basement during the storm this weekend. She said she thought this had been fixed by the city when we did our project on Wimbleton and she thinks the city should be responsible for all the expenses she is incurring. She wanted to sell the house but she won't be able to because of this issue.

Case Date:

2/9/2015

Sewer is backing up in the basement and the shower.

Case Date:

2/11/2015

Sewer backup, and when customer put a snake in the line it is getting stuck.

Case Date:

2/16/2015

Sewer back up in the bath tub.

Case Date:

2/20/2015

Sewer is backing up in toilet and overflowing.

Case Date:

2/23/2015

Customer said on voice mail that there is sewer in her yard.

Case Date:

2/25/2015

Sewer is backing up into the bath tub and washer.

Case Date:

3/5/2015

Toilet is overflowing, and sewage is coming out of the shower drain.

Case Date:

4/15/2015

Customer said that there are tree roots growing in sewer line and sewage is coming up from basement floor drain, toilet, and washer.