Case Date:

12/10/2013

Owner of 415 South Woodlawn Avenue has inquired about ownership of sanitary lateral that is backing up at this location. He indicates he has had several back-ups in the couple of months. He has inquired about the possibility of CBU making repairs to this lateral. However, this is a private line and the homeowner’s responsibility. He has spoken with Tom Axsom, Rick Schroeder and Phil Peden of CBU. CBU main operating as designed.

Case Date:

12/23/2013

Customer said a manhole cover is missing in the parking lot.

Case Date:

12/24/2013

Customer asked that a supervisor call him. He had some questions in regard to some sewer lines.

Case Date:

12/24/2013

I received a call from Ms. Toon because her rental home had received 5 to 6 inches of sewage in the basement during the storm this weekend. She said she thought this had been fixed by the city when we did our project on Wimbleton and she thinks the city should be responsible for all the expenses she is incurring. She wanted to sell the house but she won't be able to because of this issue.

Case Date:

9/16/2014

Standing water in the front yard, and it smells like sewer.

Case Date:

11/3/2014

CUSTOMER SAYS THERE IS A SEWER GAS SMELL INSIDE AND OUTSIDE OF THE HOME.

Case Date:

11/20/2014

Water coming out of manhole cover

Case Date:

11/20/2014

At 561 W. Amarylis Drive customer said that a manhole cover was off, and needed to be put back on.

Case Date:

12/12/2014

Tree root blockage in sanitary sewer

Case Date:

12/24/2014

Customer is smelling sewer gas inside the building.