Case Date:

2/11/2018

Around 11:15pm tonight my basement toilet erupted, spewing sewage that covered a huge area of the floor. I called the city hotline and was told to call a plumber, even when I said my next -door neighbor had the same thing happen a few months ago. The word “clog” in spray paint is still very visible on the street in front of my house where the city came and cleared the pipe. I just spent the past 4 hours cleaning the filth up, which included lots of hardened blobs of fat, cigarette butts, and other things that obviously did not come from my house. I am going to get a plumber in tomorrow, but can the city please investigate, as I am very nervous about a recurrence. Thank you.

Case Date:

12/18/2017

Sewer gas backup into home. Excessive smell for the past 15 hours.

Case Date:

10/5/2017

horrid, raw sewage smell coming from the south side of the bypass, at the bridge over old 37

Case Date:

10/4/2017

There has been a strong smell of raw sewage along the Jackson Creek Trail near the bridge between Olcott Park and Sherwood Oaks park the last two days.

Case Date:

9/6/2017

Smithville was installing cables and it caused our drains to back up into the house. Are the pipes broken or blocked?

Case Date:

9/5/2017

Smell of raw sewage from 46 bypass over Old State Road 37 (Cascades area).

Case Date:

8/17/2017

45/46 and walnut southwest corner of intersection has very strong seeage smell...get that shit fixed

Case Date:

8/9/2017

At least 3 floors of the Walnut Street parking garage smell powerfully of sewer gas.

Case Date:

4/12/2017

Issue: Sewage backed up into two homes under our management: 1. 1403 West Allen Street 2. 1405 West Allen Street Significant amount of toilet paper and feces was deposited in basement. Had to be professionally removed and disinfected. Question: Did the City flush or work on lines near or around the Allen Street Properties recently? Is this a normal occurrence? The pipes appear to be clear now, water runs through freely.

Case Date:

4/1/2017

We seem to have a clog in our sewer drain and we have gone out 95 feet and still can't reach the problem. We need someone to come and check this out. I believe our portion is up to 85 feet. Here is a secondary number is you can't reach us at the above number. 812-360-4139. Thank you!