Case Date:

6/10/2020

Strong sewage smell in our kitchen, laundry room and bathroom. The city has come out every year to clear the main sewer pipe running under the easement between our house and the neighbors house. IMPORTANT: Last year the city ran a snake and said there were no blockages. The problem persisted and they came back with a remote camera and saw "All kinds of roots creating blockages" from my neighbors tree. Please learn from the mistakes of last year and bring the video equipment first this year...PLEASE!

Case Date:

6/20/2020

Sewage spewed out of pvc near sidewalk.

Case Date:

11/29/2020

Once again, i do laundry, and hete comes CBU to the sewer pump station. I reported this previously and was told it was routine maintenance. Routine maintenance in the evening into the dark. Now, the gentleman is here on the afternoon of the Sunday after Thanksgiving. Don't try telling me that it's routine maintenance. I have also had to report odor from this pump station. We have owned this property since before sewer was even here. We have been around that pump station a long time. These things didn't start happening until i added my new house to the system. There is also a house with six kids across the street and new building around me. I have been in the construction industry for over 20 years so i am not uneducated as to these systems. I am also aware of the fact that this area is not going to get the attention the East side or Southeast side of town would get. I think Facebook and HT readers would understand that as well. The developer of Union at Crescent might like to know it to. If there is a capacity problem, please fix it.

Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

Case Date:

11/8/2023

See case #185515. Issue continues - sidewalk is periodically wet again near SE corner of lot, likely untreated sewage.

Case Date:

12/20/2023

A Roto Rooter plumber opened the two manholes on the street in front of my house and said that the sewage line it isn't emptying appropriately. This can cause serious problems. Would you please check on that issue? Thank you.

Case Date:

12/27/2023

sewage backed up from the utility room into the kitchen and living area. Lessor says lessee has to pay for all repairs and will not pay for sanitizing the area infected with feces. Lessee had to pay to have a plumber drain the bathtub. Plumber found that the sewer lines have clasped

Case Date:

7/9/2024

During heavy rains, we have been having sewage backing up into our basement. I suspect the cause may be rain water entering the sewer system through this manhole.

Case Date:

8/2/2024

Following the fiber optic utility work done the week of July 23rd we are experiencing bubbling and slow drainage and back flow throughout our house. We have ran snakes through the drains and have found no blockages within our property.

Case Date:

8/16/2024

Smell of sewage ( second week) further north than a uReport submitted 3 weeks ago. 39.13346° N, 86.53576° W