closed #134034
Sewer Problems (Sanitary Sewers)
217 S Rockwood Crescent CT
- Case Date:
- 9/9/2013
Customer believes that her sewer has not been cleaned out. And thinks that she has been missed.
Customer believes that her sewer has not been cleaned out. And thinks that she has been missed.
Water is running across the road, and it smells like sewer.
John Stackhouse called regarding a sewer backup in his home on Sat, 12/21/13. Customer left a voicemail for Tonia Lucas on 12/26/13. Requested a return call at 812-325-0048. Customer's address is 2102 E Wimbleton. I spoke w/ customer on 12/27/13 and advised him to contact Renee Rose in the Risk Dept and provided him with her contact #.
I received a call from Ms. Toon because her rental home had received 5 to 6 inches of sewage in the basement during the storm this weekend. She said she thought this had been fixed by the city when we did our project on Wimbleton and she thinks the city should be responsible for all the expenses she is incurring. She wanted to sell the house but she won't be able to because of this issue.
Sanitary sewer lid next to drive is falling in.
Customer is smelling sewer gas inside the building.
Sewer back up in the bath tub.
Toilet is bubbling and sewage is coming out of clean out cap.
Owner says water will not go through his new homes sewer line. And he would like the line checked on the Citys side.
Sewer is clogged, and plumber ran a long snake. Please have CBU supervisor call the customer.