On December there was a frozen pipe that leaked into the kitchen floor and not into the sewer. Can you please look into this and consider giving me a credit? If you notice my previous bill, it was 103.38. Thanks,
Sewer drain appears to be blocked outside of the property line into what would be a liable area for cbu
Bad smell coming from manhole cover in front yard. Smell is wafting to the house is hard to ignore. Keith McCorvie
There appears to be sewage flowing from this property gathering in the road/sidewalk at the intersection
Sewer water is coming up through my basement floor drain due likely to a blockage somewhere in the sewer pipe line.
I have had sewage come up through our bath on our basement level 3 times in the past 7 months. It’s quite disgusting, and I can share pictures of this is you would like to see what this looks like. I have had HFI run a camera through all of my drains and I watched the video as they were doing this. There were no blockages at all; all the pipes were clear. The camera followed the drains all the way to the city sewer (5999 on the map). I have also spoken to a neighbor two doors down at 3212 S Abby Lane who has had the same thing occur multiple times. She has contacted the City too and they found a grease blockage which apparently was cleared. However, she said that there was back into her basement two weeks after that. After spending thousands with HFI and other plumbers, and out of frustration, she has purchased her own drain camera and equipment to clear out the drain should that occur again. Since this seems to be a recurring problem on the Abby Lane side of Bentley Court, here is my question: Is it possible to have the sewer/drain system that services Bentley Court checked for blockages or waste build-up? When last was this done? What drain systems from other neighborhoods feed into this system? The sewage has to come from somewhere. We really want to get to the bottom of this. Would you please help me? I cannot have my family live on the basement level when this type of thing keeps occurring. Thanks so much and I look forward to hearing from you.
Sewer water seems to be spilling out of this broken clean out
For the last week, our street has smelled like sewage. It seems to get worse everyday. I don't smell it inside the house, only outside.
there are roots blocking the end of the waste water pipe from our house and that of our neighbor. Our pipe was backed up on Saturday and roto rooter came to look at the problem. They did what they could but this issue is on the city pipe. We would be grateful if someone could come and remove the roots asap as there is a real risk of the pipe becoiming blocked 9and the waste water flooding into the house and garage again) very soon. This issue has been reported perviously (with no response) and is now becoming a serious issue. Thank you for your help.
Nearly every year, in early February, the sewer backs up into my basement. The engineer reported that it is caused by large volumes of grease dumped into the sewer after Chinese New Year, then the cold, causing fatbergs to form just beyond the access at the end of the street. My basement is the lowest, so I get hit. In recent years, preventative cleaning has been scheduled–last year it did not back up! I'd like to make sure that happens again, to prevent a fifth annual sewer flood at my house. Thank you!