Case Date:

4/10/2014

Customer wants a hole next to manhole cover filled in with dirt.

Case Date:

4/22/2014

Customer wants supervisor over sanitary sewer to phone him. He says water from sewer is flooding his basement.

Case Date:

8/20/2014

Manhole cover is missing.

Case Date:

8/21/2014

Sewage is coming out of manhole cover in the alley.

Case Date:

2/3/2014

Customer has sewer back up and slow running drains in his basement.

Case Date:

4/26/2022

Our neighbors that live at the home on the NW corner of 11th & Lindbergh have water that flows from a spot near the sidewalk on Lindbergh and pools down at the intersection. This morning it was a strong flow. It pools and is causing issues at the end of the street & potholes are forming. It often smells like sewage. We have lived on Lindbergh since October 2018 and this became an issue in mid to late 2021. It did not always smell like sewer, but it has been more recently. We have noticed stronger flows more recently as well, whereas before it may have just been a trickle so we assumed it was stormwater from a sump pump or roof drain.

Case Date:

10/3/2022

Small manhole cover/sewer cap located on the street has a hole in it.

Case Date:

9/10/2023

Intense sewage smell in front of house for severals weeks. Now the sidewalk is wet near SE corner of property and it has not been raining.

Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

Case Date:

2/8/2019

Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.