Case Date:

12/24/2013

I received a call from Ms. Toon because her rental home had received 5 to 6 inches of sewage in the basement during the storm this weekend. She said she thought this had been fixed by the city when we did our project on Wimbleton and she thinks the city should be responsible for all the expenses she is incurring. She wanted to sell the house but she won't be able to because of this issue.

Case Date:

2/9/2015

Sewer is backing up in the basement and the shower.

Case Date:

2/16/2015

Sewer back up in the bath tub.

Case Date:

2/23/2015

Customer said on voice mail that there is sewer in her yard.

Case Date:

3/5/2015

Toilet is overflowing, and sewage is coming out of the shower drain.

Case Date:

4/15/2015

Customer said that there are tree roots growing in sewer line and sewage is coming up from basement floor drain, toilet, and washer.

Case Date:

4/20/2015

All the drains in her home are running slow.

Case Date:

4/28/2015

Sewer is backing up in the tub and sink.

Case Date:

5/14/2015

Strong sewer odor inside home.

Case Date:

5/19/2015

There is a sewer odor coming from the bath tub drain.