Case Date:

12/31/2013

I am surprised, as I rode the bus a few days ago and to see a woman, handicapped in a mechanical chair strapped down only to see her and the chair overturn. To my surprise after helping the woman up and asking if she needed medical assistance, she stated no tand that incidents like that happen often and even if she needed help the bloomington transit never offer to help. You would think that it would be in the best interest of the transit system to take care of individual with special needs, as with many witnesses such neglect of elderly and special need individuals can cost the city millions.

Case Date:

4/30/2015

Missing bus stop - We are missing the bus stop outside our office at Walnut Park, across from the IU Credit Union and near the location of the new Lucky's Market.

Case Date:

10/14/2015

I just contacted Bloomington Transit, but wanted to report to the city Transportation department as well. I driver I saw a few weeks ago littering his cigarette butt at the downtown BT station, was seen eating while driving today. Below is the email I sent to BT. I hope this driver is properly trained and/or reprimanded. This is unacceptable from anyone, but especially someone representing the city. "Hello, Do you allow your drivers to eat food while they drive? I assume not; this is a major safety risk that a bus driver should not be doing. However, the driver of 4W, today, October 14, leaving downtown at 6:10p was eating chips WHILE he was driving. Not just while stopped at lights, but as the bus was in motion, having at least only one hand on the wheel while transporting 10-15 people during rush hour. I believe this is the same driver I emailed about a few weeks ago who I saw littering his cigarette butts outside on the sidewalk adjacent to Walnut St. What an inconsiderate, selfish, unsafe driver. I hope a wreck doesn't happen because he's endangering people and can't wait to eat until he's at the station."

Case Date:

11/9/2015

Is Bloomington Transit going to put a transit bus stop near Summit Elementary and Summit Ridge Addition? The stop would be very much (needed) and appreciated. Thank you.

Case Date:

10/6/2014

i suggest we have trash cans mounted to poles at bus stops, like the stop on college mall rd in front of old national bank and other locations. thers trash always laying at these stops. please consider this. thanks mr hiestand

Case Date:

9/22/2017

Hello, I am finally writing here because of the immense and frankly overwhelming inadequacies of Bloomington Transit and what seems to be everyone working there above the position of bus driver. I have emailed them 4(!) times without any response. My primary concern is specifically with the 6 bus route, but it is rampant amongst many of the routes. I have consulted with multiple 6 bus drivers, who will remain anonymous, and discovered quite a bit. I didn't know that Bloomington's government had contracted the group that organizes Bloomington transit, and that seems to be the root of where the problem lies. Bloomington Transit has gone with apparently very little oversight for quite the time now, and I believe that time must come to an end. They are abusing their monopoly of student dependency and it is sickening. The 6 bus route has not been adjusted at all to deal with the new City Flats on Walnut which have completely overloaded the bus. This, combined with the 6 very large apartment complexes the 6 bus already directly served, plus the incompetence of whoever is in charge of dispatching the buses, has completely destroyed the route. WHY YOU SHOULD CARE: I know that money is the only way to make any sense to a government, so how would you like a massive lawsuit when one of these now CONSTANTLY overloaded buses crash? Everyday the bus is packed to the gils with people filled in way past the yellow line, which is entirely illegal. Bus drivers have told me that Bloomington Transit knows about this and by their lack of response are wholly complicit and will be liable in the end. That's on you. This is not only incredibly wrong on the grounds of being monopolistic and shrewd business practice, but it is now endangering human lives. This is not even to mention how abusive this is to the drivers, who are the real reason I'm writing you today. It is time to reign this in, before people are seriously hurt and the blood (and money owed) will be on your hands.

Case Date:

4/25/2018

There is an issue with the Route 2 West Bloomington Transit Stop C at Crescent Rd and W 17th St. The residents at the Reserve at Chandler Glen have to cross a dangerous intersection to get to the bus stop. Due to the hills on either side, they are not able to see if there is ongoing traffic. Do you have options for resolving this issue?