Case Date:

12/5/2024

Bus cannot pull over to operate the lift system onto the ramp cars parked there every day usually the same several cars the bus needs to pull over coming from 15th Street to operate the wheelchair lift and when SUVs are parked there and you are small and a chair the bus driver cannot see you trying to wheel out to catch the bus and the bus will pass you by it is also not safe for people to have to run out into the road to stop the bus or with their wheelchair when they shouldn't have to there are usually more cars parked here than this

Case Date:

12/3/2024

Cars always parked alongside the bus stop where the wheelchair ramp is bus turning off of West 15th can often not see me over SUVs and trucks parked along there I believe the city ordinances no parking but cars continue to park there because there is no sign or curb painted with enough room for the bus to pull over to the right almost missed the bus to work because I am small and cars were blocking as usual and I feel unsafe walking between cars to run out into the road and wave down the bus. A person in a wheelchair can certainly not be seen and would have difficulty Wheeling out into the street to the bus because there is not room for the bus to pull over and lower the lift on to the ramp attaching the road to the sidewalk have called City police for towing multiple times police drive close by look over and then drive away doing nothing

Case Date:

10/1/2018

As of 6 pm this evening, there were 4 Lime Scooters illegally parked in the bus shelter near Pete Ellis and Longview. (Photo attached). I first noticed the scooters there about 8:30 AM this morning. Lime employees freelance "chargers" who sign up up through their app to charge the scooters overnight at home and then place them in the morning. These scooters were likely placed by a new and under-trained charger. I reported the issue to Lime through their support system about 9 am and received a form response just a few minutes later that someone was being dispatched to retrieve the scooters. However, Lime did not keep their word and by the end of the work day, the scooters are still there. This evening I see one had had been knocked over--- probably by someone just trying to use the bus shelter as intended. I recommend impounding these scooters. Lime should know better than to allow their team to place the scooters in bus shelters and should at least keep their word to address issues like this probably when they arise! I'm on the Bicycle Pedestrian Safety Commission and we will be discussing new scooters as a topic at our meeting next Monday.

Case Date:

10/21/2015

I live at 1101 N College Ave, and I also work from home. Each day for hours at a time, city buses park on College Ave just in front of my building (15th and College, just in front of White Orchid Flowers and across the street from Big Red Liquor) for hours at a time. The out-of-service bus currently parked outside the building (0345), engine running the whole time, has been parked there for nearly two hours. I recognize and value the availability of public transportation. But the buses are loud. With double paned windows, the sound of the bus engine permeates my whole apartment, over and over every day. Please please find another place for the buses to idle, whether out of service or waiting for a route. It affects both my home and work life.

Case Date:

10/6/2025

There Thea’s a bus sitting parked along the the west side of College 15th to 16th from approximately 720 to Atleast 730+ This cause a line of site for cars trying to out of 15th because the bus was just sitting. I did not get the bus number but people trying to get on to college could look north to see if the lane was clear to pull out.

Case Date:

10/19/2024

Bus 11 specifically has always had issues with their atlas on 17th route. This time after pulling to the side giving PLENTY of room for the bus to pass, the driver stopped and demanded I park my car so she can have the entire road to herself. The amount of times I’ve almost been hit by this specific bus the past 2 years because the drivers are genuinely horrible I cannot explain. How do these people have B class licenses? This happened at 4:44PM on October 19th. By law I am NOT required to give 2 entire lanes so that a driver that is supposed to be trained to drive on these roads can have it to themselves. I will reiterate, this has happened SEVERAL times. D

Case Date:

5/17/2018

Residents at Chandler Glen are concerned about the bus stop at 17th St. In order to reach the bus stop, they must cross a busy road that has poor visibility due to hills on either side. This is particularly difficult for the elderly or people with disabilities. Are there options for improving this bus stop? Thanks for your consideration.

Case Date:

9/23/2025

The number two bus is not detouring down first street like it is supposed to. It is traveling north on Rogers and then east on third. This completely bypasses the project school stop, which is used. The bus absolutely CAN make the turn from Rogers onto First despite the driver claiming they cannot. Thank you.

Case Date:

3/27/2025

Hello there van blocking bus lane so other buses can’t get though

Case Date:

10/22/2025

Downtown Bloomington transit station bathroom does not have ADA compliant toilet paper dispenser. It's too far away from toilet. And accessible entrance automatic doors on outside of the building are not working.