Case Date:

8/19/2022

There are a bunch of cars parked in the roadway blocking the street.

Case Date:

10/4/2019

Route 5 reduced hours ending at 7pm causes multiple problems for music students and their fans and all who want to reduce downtown traffic at night. Bad move to reduce hours. More condos and apartments on this route produce more bus traffic recently. Hours should be increased not decreased. G

Case Date:

5/17/2018

Residents at Chandler Glen are concerned about the bus stop at 17th St. In order to reach the bus stop, they must cross a busy road that has poor visibility due to hills on either side. This is particularly difficult for the elderly or people with disabilities. Are there options for improving this bus stop? Thanks for your consideration.

Case Date:

8/22/2019

Route 2 bus stop sign at stop along W. 11th St on west bound lane side - sign is obscured by overgrowth in City easement/right-of-way.

Case Date:

3/18/2016

Broken glass at bus stop.

Case Date:

9/9/2019

One of your buses has the external announcement volume level set WAY TOO LOUD. Unfortunately, I didn't get the bus number, but it was the #6 bus traveling westbound on E. 10th St. approaching Jordan Ave. at approx. 12:20 PM today. I was walking on the sidewalk, and the announcement blared out at an ear-shattering level. I'm used to hearing the bus announcements walking on streets downtown and around campus, but this was something entirely different as far as volume. My right ear is still in pain as a result. Please check the volume setting.

Case Date:

11/18/2019

Resident reports that he entered the bus station to purchase a ticket and was met by a hostile employee who yelled profanity at him and refused him service.

Case Date:

10/21/2015

I live at 1101 N College Ave, and I also work from home. Each day for hours at a time, city buses park on College Ave just in front of my building (15th and College, just in front of White Orchid Flowers and across the street from Big Red Liquor) for hours at a time. The out-of-service bus currently parked outside the building (0345), engine running the whole time, has been parked there for nearly two hours. I recognize and value the availability of public transportation. But the buses are loud. With double paned windows, the sound of the bus engine permeates my whole apartment, over and over every day. Please please find another place for the buses to idle, whether out of service or waiting for a route. It affects both my home and work life.

Case Date:

7/15/2015

This van that is parked in the bus stop is not even parked illegally. Wtf mate??

Case Date:

10/1/2018

As of 6 pm this evening, there were 4 Lime Scooters illegally parked in the bus shelter near Pete Ellis and Longview. (Photo attached). I first noticed the scooters there about 8:30 AM this morning. Lime employees freelance "chargers" who sign up up through their app to charge the scooters overnight at home and then place them in the morning. These scooters were likely placed by a new and under-trained charger. I reported the issue to Lime through their support system about 9 am and received a form response just a few minutes later that someone was being dispatched to retrieve the scooters. However, Lime did not keep their word and by the end of the work day, the scooters are still there. This evening I see one had had been knocked over--- probably by someone just trying to use the bus shelter as intended. I recommend impounding these scooters. Lime should know better than to allow their team to place the scooters in bus shelters and should at least keep their word to address issues like this probably when they arise! I'm on the Bicycle Pedestrian Safety Commission and we will be discussing new scooters as a topic at our meeting next Monday.