Case Date:

12/20/2025

Hello, I was biking north on S Walnut St. in the bike lane around 3:30pm on Friday afternoon. A BT bus passed me and then immediately pulled over in the bike lane to stop near Smith Ave. This alone is unacceptable, as the driver could have simply waited a few seconds to pull over instead of cutting me off. I was able to bike around the bus, but again, as we were approaching the 3rd St. intersection and the bike lane was disappearing, the bus passed me again. At the intersection, the bus was going to turn right onto 3rd, so I waited for the bus to turn, but then he waited for me to continue straight. I passed the bus on the right side and the driver (older white man) was clearly annoyed at me. I support transit, but this interaction was uncomfortable and not how busses should interact with cyclists, especially on a busy corridor.

Case Date:

11/20/2025

Bus parking in front of eating area blowing exhaust fumes

Case Date:

10/24/2023

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Case Date:

5/23/2022

The city bus routinely drives through the Fritz Terrace neighborhood too fast. I don’t have a radar gun but the speed limit is 20 and they are obviously going over. On Saturday 5/21 sometime around 3:00 I believe the bus hit and killed a neighbor’s dog near 3131 Valleyview and continued their route. I did not witness the event but was told by a neighbor the bus stopped for a moment at the same location the dog was hit, near the same time, then continued on. I would like the transit department to identify who the driver was and see what the story is on why they did not stop and try to help or identify the owner of the dog, or if I am mistaken and the driver claims it was not them and perhaps maybe they witnessed the event and could provide more details. Even without the issue of who hit the dog, the bus needs to slow down and not exceed the 20 MPH speed limit. There are lots of kids in this neighborhood, the streets are narrow and the curve at the top of the hill is a blind spot for oncoming traffic. Please address this issue before someone gets hurt or killed.

Case Date:

4/5/2025

I get that Orange Julius Caesar is cutting DOT budgets because buses are socialism and scary to Macho Men, but can we scrape a few dollars together to buy a couple of cans of Flex Seal (tm) to fix the leaking roofs of the BT buses? The leaking water onto the seats are an embarrassment given what I pay in taxes. We can do better. See pic.

Case Date:

1/11/2025

Apparently the diesel - electric buses enter into a "regeneration" cycle under idle to somehow clean out the soot particulates in the diesel exhaust system. Hot exhaust burns out the soot, right? It stinks all to high hel** and fills the cabin with what smells like CO - filled exhaust. I fear being asphixiated while waiting for the warm bus to begin it's route. I open a couple of windows everytime I board. Is this an exhaust leak, or is pumping hot regenerative soot exhaust gases including CO into the cabin, er.. normal? This smells awful and scares me everytime I ride a bus in these conditions. Please provide proof this is not a danger or remedy this nasty smelling problem.

Case Date:

3/27/2025

Hello there van blocking bus lane so other buses can’t get though

Case Date:

10/22/2025

Downtown Bloomington transit station bathroom does not have ADA compliant toilet paper dispenser. It's too far away from toilet. And accessible entrance automatic doors on outside of the building are not working.

Case Date:

12/1/2025

While I'm on the subject of the bus! I am fully in support of BT's decision to remove bus advertising wraps. But please, could you just leave the wraps off of the windows altogether? They make it very difficult to see where one is going and when is the right time to pull the cord. Thank you!

Case Date:

9/26/2020

While I'm a supporter of the local bus system, the PA system on the bus can be heard 2 blocks away and inside my home. I'm making a request that the volume on the PA that announces the next stop be turned way down. If it's for riders, it really can't be necessary for it to be at the high volume that it's currently set at. This was evident of the bus that comes at all hours of the day and into the evening. (one just passed by the 300 block of east 7th at 10:28 AM on 9/26/20.) Thank you!