Water Utility Billing Problems
- Case Date:
- 3/8/2021
Meter number 88431501 is an irrigation meter that has been off since Oct. I have called on this meter before and it still shows daily usage. Can someone check it again to see why I am still showing water usage?
Water Utility Billing Problems
- Case Date:
- 5/13/2021
Courtyard Bloomington room 203 bathtub is leaking 100 gallons per day and they aren't fixing it.
Water Utility Billing Problems
- Case Date:
- 8/13/2021
I wanted to take this opportunity to recognize and thank Ms. Edie Henderson in the Bloomington Water Utilities Billing Dept. She is an asset to the city and all the patrons like me. Edie has been extremely helpful whenever I have approached her with a query. She is a truly phenomenal person who is dedicated to her job. She always goes above and beyond to assist over the years whenever we had a question. We thank her for her efforts and highly recommend her seniors to recognize Edie too for her outstanding work. She has also helped us over the phone during COVID. Again, many thanks!!
Water Utility Billing Problems
623 W Smith AVE
- Case Date:
- 9/12/2021
I need my services restored immediately please
Water Utility Billing Problems
- Case Date:
- 10/9/2021
I want my service turned back on. Nothing about that even makes sense
Water Utility Billing Problems
- Case Date:
- 10/26/2021
Shayna Mitchell had my service disrupted and used my identity for service I need assistance getting my service on. Thank you
Water Utility Billing Problems
2360 E Linden Hill DR
- Case Date:
- 12/8/2021
My utility bill is almost $200 a month. I have had a Plumber make adjustments to toilets to ensure none are malfunctioning. I’m wondering if there is a leak somewhere. Could you tell me if you can help assess this? Thanks
Water Utility Billing Problems
- Case Date:
- 1/23/2022
My water is off
Water Utility Billing Problems
3830 W Woodhaven DR
- Case Date:
- 11/13/2023
House has been vacant and for sale since first of August, We have been getting billed for far more water than we used when we lived there, even when we watered outside... No running toilets, leaks, etc. Please advise .... Thanks ....
Water Utility Billing Problems
214 E 15th ST
- Case Date:
- 11/14/2023
Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.