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City of Bloomington, Indiana

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closed #175054

Water Utility Billing Problems

Case Date:
3/8/2021

Meter number 88431501 is an irrigation meter that has been off since Oct. I have called on this meter before and it still shows daily usage. Can someone check it again to see why I am still showing water usage?

closed #175773

Water Utility Billing Problems

Case Date:
5/13/2021

Courtyard Bloomington room 203 bathtub is leaking 100 gallons per day and they aren't fixing it.

closed #176983

Water Utility Billing Problems

Case Date:
8/13/2021

I wanted to take this opportunity to recognize and thank Ms. Edie Henderson in the Bloomington Water Utilities Billing Dept. She is an asset to the city and all the patrons like me. Edie has been extremely helpful whenever I have approached her with a query. She is a truly phenomenal person who is dedicated to her job. She always goes above and beyond to assist over the years whenever we had a question. We thank her for her efforts and highly recommend her seniors to recognize Edie too for her outstanding work. She has also helped us over the phone during COVID. Again, many thanks!!

open #177379

Water Utility Billing Problems

623 W Smith AVE

Case Date:
9/12/2021

I need my services restored immediately please

open #177834

Water Utility Billing Problems

Case Date:
10/9/2021

I want my service turned back on. Nothing about that even makes sense

open #178002

Water Utility Billing Problems

Case Date:
10/26/2021

Shayna Mitchell had my service disrupted and used my identity for service I need assistance getting my service on. Thank you

closed #178370

Water Utility Billing Problems

2360 E Linden Hill DR

Case Date:
12/8/2021

My utility bill is almost $200 a month. I have had a Plumber make adjustments to toilets to ensure none are malfunctioning. I’m wondering if there is a leak somewhere. Could you tell me if you can help assess this? Thanks

open #178654

Water Utility Billing Problems

Case Date:
1/23/2022

My water is off

closed #186277

Water Utility Billing Problems

3830 W Woodhaven DR

Case Date:
11/13/2023

House has been vacant and for sale since first of August, We have been getting billed for far more water than we used when we lived there, even when we watered outside... No running toilets, leaks, etc. Please advise .... Thanks ....

closed #186287

Water Utility Billing Problems

214 E 15th ST

Case Date:
11/14/2023

Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.