Water Utility Billing Problems
3222 N Kingsley DR
- Case Date:
- 6/24/2024
We received a notice on our door that our water usage was higher than usual--"30 gallons per hour used." Could this be from watering our garden about every-other day over the last couple of weeks? Should we be concerned? Since we can't access the meter ourselves, is there a way we could get meter readings over a two- or three-hour period when we're not intentionally using any water?
Water Utility Billing Problems
320 W 8th ST
- Case Date:
- 10/6/2018
We have recently purchased the home at 835 Sheridan Dr. Bloomington. I would like to pay the water bill for this online as we are not fully moved there yet. I can't find my account number anywhere on any of the emails that you have sent me. Please let me know the account number so that I can pay this bill.
thanks,
Carl & Connie Johnson
Water Utility Billing Problems
2301 E 5th ST
- Case Date:
- 9/11/2024
Extremely high bill for water not used, no one is contacting me back about it
Water Utility Billing Problems
221 E Varsity LN
- Case Date:
- 1/10/2023
2 pipes busted in my apartments due to the copper pipes and the cold which resulted to 50 gallons being added to my water bill. First I was wanting to see if we could get some of the taken off cause it wasn’t our fault and set up a payment plan if I do have to pay the increased amount.
Water Utility Billing Problems
214 E 15th ST
- Case Date:
- 11/14/2023
Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.
Water Utility Billing Problems
211 S Roosevelt ST
- Case Date:
- 1/17/2023
There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.
Water Utility Billing Problems
209 S Fairview ST
- Case Date:
- 1/23/2020
account: 34550-003
meter: 94833609
While our statement indicates we usually use between 1,000 and 2,000
gallons of water per month, our bill indicates we used 4,000 gallons
in November and 7,000 gallons in December.
meter no: 94833609 11/18-12/09 7000 gal 21 days 2 people
We inspected our crawlspace for leaks or points of usage and our
convinced there are none.
Water Utility Billing Problems
200 E 17th ST
- Case Date:
- 8/1/2017
I would like to cancel my account/services for 201 E. Washington Street. I have graduated and moved out of this home and my lease ended today.
Water Utility Billing Problems
1307 N Maple ST
- Case Date:
- 2/15/2023
Hi, My water connection was cut off because I lost my card and couldn't make payment. I'm charged some$90 fee for this. I've been and to pay my bill today. I'm already going through depression. I'm an international student at IU.I request the department to please waive this fee. I'll make sure it never happens again.
Water Utility Billing Problems
1031 N Orris DR
- Case Date:
- 6/10/2024
My water bill for this month is showing twice our normal consumption rate, which I believe is incorrect. We have not changed our usage habits, let alone doubled them.