Water Utility Billing Problems
- Case Date:
- 12/14/2020
I have contacted the water department and asked to speak with manager to no avail. I have only ever contacted the water dept. by phone. Never was told services had to be shut off via a form. I left Bloomington and the address 7/1, but billed until October. Someone was able to imitate services at the address without me being contacted. I'd like to discuss this with someone that can assist.
Water Utility Billing Problems
- Case Date:
- 4/6/2023
I have a charge on my checking account for $104 from Bloomington Sanitation department. I am not located in Bloomington, and believe this charge (or charges) to be in error.
Water Utility Billing Problems
- Case Date:
- 5/9/2023
I have been charged for 2 large pickup items and I have only lived here for 2 months and I haven’t had any large items put out with trash other than a box that didn’t fit in recycling bin.
Water Utility Billing Problems
- Case Date:
- 5/24/2023
Water bill overpriced
Water Utility Billing Problems
- Case Date:
- 6/2/2023
Hi
I apologize if this is not the correct place for this request, but I have been trying to pay my bill online and it keeps locking me out of the account. I have tried resetting my password and that isn't working either.
Thank you.
Water Utility Billing Problems
2480 S Walnut St, Bloomington, IN 47401, USA
- Case Date:
- 8/27/2022
Water is currently running on the toilet always draining the overflow. Also toliet top lid broke when trying to figure out issues
Water Utility Billing Problems
416 E 12th ST
- Case Date:
- 9/6/2022
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
Water Utility Billing Problems
- Case Date:
- 9/15/2022
Despite never receiving any specific notice about the termination of the aqua pay system for my utility account, I was removed from the aqua pay program and thus 2 subsequent bills went unpaid, and our water was shut off for delinquency. I then had to pay $45 each for a water shutoff and turn on fee. I do not believe that it is my responsibility to foot this fee when I was under the impression that my autopay would be the method with which my bill would be paid off. In addition, the water was shut off at my house after 4:15 PM, meaning there was no way for me to contact the utilities office and request my water to be turned back on same day if I were to have paid off the balance immediately.
Water Utility Billing Problems
402 S Dunn ST
- Case Date:
- 1/23/2023
Water Utility Billing Problems
- Case Date:
- 2/14/2023
Water was turned off today (2/14) with an amount shown for $406.39. Bill was paid in the amount of $317.00 (2/7)