closed #61480
Water Utility Billing Problems
3809 E Tamarron DR
- Case Date:
- 9/25/1998
Mr. Noble called and stated that the amount on his utility bill was wrong. The amount should have been $27.25 + $2.35, but the total amount showed $40.00+.
Mr. Noble called and stated that the amount on his utility bill was wrong. The amount should have been $27.25 + $2.35, but the total amount showed $40.00+.
Mr. Guerrettaz called and talked to Kathy Grubb-Britton. He received an excessive bill this month and wanted an explanation.
Customer got blue bill and service was terminated.
Customer called and said that the bill received showed a balance of $48.04 which is incorrect.
Mr. Walters called. He received a bill that was too large and wanted an explanation.
Ms. Smith called and said that her bill showed a balance of $48.05 which is incorrect.
Customer received incorrect bill with amount too large.
Ms. Sylvester called and stated that she and her neighbors wanted to state their feelings about the format of the new CBU bills. She does not think the bill is easier to read; in fact, it is much more confusing.
Mr. Morgan talked to Paula Dodds re. his water bill. He had water disconnected and then reconnected in 1/02. He was just billed the $18 in May and wants to complain about that. He also wants to complain about the stormwater charge.
Mr. Lenthe called and stated that he wants the watering credit be extended to September 1999 since the weather has been so dry. He has new grass and needs to do extensive watering.