Ms. Sylvester called and stated that she and her neighbors wanted to state their feelings about the format of the new CBU bills. She does not think the bill is easier to read; in fact, it is much more confusing.
Customer received incorrect bill with amount too large.
Ms. Smith called and said that her bill showed a balance of $48.05 which is incorrect.
Mr. Walters called. He received a bill that was too large and wanted an explanation.
Customer called and said that the bill received showed a balance of $48.04 which is incorrect.
Customer got blue bill and service was terminated.
Mr. Guerrettaz called and talked to Kathy Grubb-Britton. He received an excessive bill this month and wanted an explanation.
Mr. Noble called and stated that the amount on his utility bill was wrong. The amount should have been $27.25 + $2.35, but the total amount showed $40.00+.
Mr. Raney called and stated that his bill showed the wrong balance due. The bill should have been $27.25 + $2.35 but showed a total balance of $40.00+.
Ms. Gregory talked to Kathy Grubb-Britton and indicated that her bill was in an excessive amount.