Water Utility Billing Problems
2008 W 3rd ST
- Case Date:
- 4/25/2003
Mr. Blessing called and stated that he owns a piece of property that contains 4 houses. He has disputes with the utility bills for these 4 houses and has talked to Steve Saulter. Mr. Blessing wants to take his complaint to the USB Admin. Subcommittee.
Water Utility Billing Problems
724 W Dixie ST
- Case Date:
- 4/21/2003
Mr. Thompson called because he did not want to make unpaid sewer payments for his tenants at 724 W. Dixie and 2504 S. Rogers who did not pay bills.
Water Utility Billing Problems
400 1/2 W 11th ST
- Case Date:
- 4/14/2003
Mr. Wright feels that a large bill he received was fault of his water meter. Meter was checked & found to be working properly. Mr. Wright wants to take this matter to USB for review.
Water Utility Billing Problems
1609 N Kinser PIKE
- Case Date:
- 2/27/2003
Sara sent a letter via fax stating the following: November 2002 Sara spoke w/ Mr. Phillips and Paula Dodds regarding the billing situation for acct #67625. She was faxed a statement saying they owed $100.14 and this would bring them current. Since that point their bills are still showing a balance forward. She has contacted CBU on numberous occasions as to where this bal is from w/ no succcess. She feels that CBU has lost their interest in satisfying their customers.
Water Utility Billing Problems
2750 E Moffett LN
- Case Date:
- 1/9/2003
Mr. Freeman called to say his bill has been messed up for several months. He says he paid bill last month, but bill received this month does not have matter cleared up. Paula Dodds knows about the problem. Does not want matter taken to USB Subcommittee. Wants matter cleared up by CBU Director. Problem is bill for temp. hydrant meter.
Water Utility Billing Problems
195 E Sunny Slopes DR
- Case Date:
- 12/9/2002
Customer unhappy with having to pay service charges over winter while in Florida
Water Utility Billing Problems
3133 N Ramble E RD
- Case Date:
- 12/9/2002
Customer unhappy with having to pay services charges for winter while in Florida.
Water Utility Billing Problems
2811 E David DR
- Case Date:
- 11/26/2002
Cust is unhappy with having to pay the service charges for her irrigation meter over the winter months while not in use.
Also, expressed that increase in irrigation water charges is excessive.
Water Utility Billing Problems
815 N Jordan AVE
- Case Date:
- 10/7/2002
Cust very unhappy with the fact that we don't make an adj for watering (if not single-family residental). They had done some work and did alot of watering outside. They more than doubled their normal usage.
Water Utility Billing Problems
1969 S Henderson ST
- Case Date:
- 9/17/2002
Mr. LaGrange sent letter explaining that IMI did not receive ww charge until 5/02 in the amount of $2,272.77. They paid this amount but have now received other ww bills and are asking for adjustment.