closed #65938
Water Utility Billing Problems
2204 S Montclair AVE
- Case Date:
- 11/7/1997
LETTER WAS REC'D. FROM MS. THRASHER REQUESTING THAT CBU ALLOW MORE MONTHS DURING WHICH CREDIT IS ALLOWED FOR WATERING LAWNS.
LETTER WAS REC'D. FROM MS. THRASHER REQUESTING THAT CBU ALLOW MORE MONTHS DURING WHICH CREDIT IS ALLOWED FOR WATERING LAWNS.
Mrs. Soni called the Utilities dept. regarding her water bill, to see if they wld. change her billing cycle to read DUE ON ____ (anytime during the 1st week of every mo.). Currently, she receives a bill that is due on the 26th of every mo. She wld. like it changed so her checks won't "cross" the billy cycle, and also so she won't receive a DISCONNECT NOTICE every mo. She says, " It's counterproductive, really." The Utilities dept. says they will NOT change her billing cycle-she's not happy.
NOT CONNECTED TO SEWER,BUT WAS BILLED FOR SEWER.
WANTS TO KNOW AVERAGE BILL FOR 3 PEOPLE.
BILL $3,690.63.
MR. FLINN REPRESENTS RAYMOND MOORE ENTERPRISES, INC. HE FEELS THAT THE AMOUNT CHARGED FOR THE USE OF A HYDRANT METER IS TOO HIGH. HE BELIEVES THAT CBU SHOULD NOTIFY HIM WHEN RENTAL REACHES A SIZABLE AMOUNT.
Account in name of Sharyn Riley, but letter from James C. Riley, requested adjustment on account due to heavy watering of lawn in September in midst of dry spell.
Customer would like adjustment on large bill due to watering during the month of September 2004.
Customer requests adjustment on large bill due to heavy watering during September and Octboer 2004.
Customer requested appeal for adjustment to bill due to heavy watering needed during Sept. 2004. Will be notified when next USB Admin. Subcommittee mtg. is held.