Water Utility Billing Problems
2147 N BENT TREE DR
- Case Date:
- 9/2/1997
MR. MILLMAN WROTE LETTER STATING THAT HE DID NOT RECEIVE SOCIAL SECURITY CHECK UNTIL AFTER THE 1ST OF EACH MONTH. HIS UTILITY BILL IS DUE ON THE 26TH. HE REQUESTED THAT HIS DUE DATE BE CHANGED BECAUSE IT IS NECESSARY THAT HE PAY DELINQUENT FEES EACH MONTH.
Water Utility Billing Problems
218 N ROOSEVELT ST
- Case Date:
- 8/4/1997
MR. THOMPSON, OWNER OF THOMPSON BEAUTY SUPPLY, CALLED TO COMPLAIN ABOUT HIS BILL AND A FINAL LETTER WHICH HE STATES HE RECEIVED BY ERROR. MR. THOMPSON WANTED TO TALK TO MIKE PHILLIPS WHO WAS OUT OF TOWN UNTIL 8/18. COMPLAINT WAS REFERRED TO MARGARET DALLE-AVE.
Water Utility Billing Problems
220 S Madison ST
- Case Date:
- 3/11/1997
LETTER WAS RECEIVED ON 3/11/97 FROM MARY C. FARQUHAR OF THE BLOOMINGTON THRIFT SHOP. MS. FARQUHAR STATED THEY RECEIVED A LARGE BILL. SHE STATED THAT ON 2/11/97 A REP FROM CBU WENT TO THE THRIFT SHOP AND TOLD THEM THEY USED 60,000 GALLONS DURING THE PREVIOUS PERIOD AND SUGGESTED THAT THEY HAD A LEAK. THEY CALLED A PLUMBER AND HAD THE LEAK REPAIRED. THEY ARE REQUESTING THAT THE PORTION OF THEIR BILL OVER NORMAL USAGE BE CANCELED SINCE THERE WAS A LEAK.
Water Utility Billing Problems
1969 S Henderson ST
- Case Date:
- 2/3/1997
NOT CONNECTED TO SEWER,BUT WAS BILLED FOR SEWER.
Water Utility Billing Problems
1969 S Henderson ST
- Case Date:
- 2/3/1997
WANTS TO KNOW AVERAGE BILL FOR 3 PEOPLE.
Water Utility Billing Problems
1969 S Henderson ST
- Case Date:
- 2/3/1997
BILL $3,690.63.
Water Utility Billing Problems
425 N Walnut ST
- Case Date:
- 11/25/1996
Jeff Delaplane owns the building at 425 N. Walnut St. He complained that he is actually not hooked on to sewer but has been paying sewer charges. He would like to be reimbursed the paid sewer charges and excavation charges.
Water Utility Billing Problems
223 S Pete Ellis DR
- Case Date:
- 10/18/1996
MS. SONNY GALLO OWNS THE BOOKRACK (A BOOKSTORE LOCATED AT 223 S. PETE ELLIS DRIVE. SHE USED TO HAVE BILLS OF $6-$7 PER MONTH; HOWEVER, LATELY HER BILLS HAVE RISEN DRAMATICALLY. SHE HAS HAD TESTS RUN BY UTILITIES DEPT. AND HAS BEEN INFORMED THAT THE DEPT. CAN FIND NOTHING WRONG. SHE WOULD LIKE TO KNOW THE CAUSE OF THE INCREASE IN AMOUNTS.
Water Utility Billing Problems
1969 S Henderson ST
- Case Date:
- 10/16/1996
MR. FLINN REPRESENTS RAYMOND MOORE ENTERPRISES, INC. HE FEELS THAT THE AMOUNT CHARGED FOR THE USE OF A HYDRANT METER IS TOO HIGH. HE BELIEVES THAT CBU SHOULD NOTIFY HIM WHEN RENTAL REACHES A SIZABLE AMOUNT.
Water Utility Billing Problems
3916 W ALLEN CT
- Case Date:
- 9/6/1996
On July 29, 1996, Ms. Murphyy got a disconnect notice on a different account. She said she was told by CBU employee that she had two accounts - one was a phantom account and was meter reader's fault. The clerk stated it was all straightened out. While Ms. Murphy was on vacation, her water was disconnected. Water was not turned back on as they were told after her call. Meter reader turned water on. She wants apology.