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City of Bloomington, Indiana

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closed #186442

Water Utility Billing Problems

607 N Grandview DR

Case Date:
12/6/2023

I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.

closed #41472

Water Utility Billing Problems

615 N Monroe ST

Case Date:
3/12/2003

Mr. Williams owns property at 611 N. Monroe that was occupied by Sally L. Vest. There was a large bill due when Ms. Vest moved. Mr. Williams is disputing the fact that he was not notified by CBU about the large bill. He did receive letter re. a lien being recorded on the property.

closed #38253

Water Utility Billing Problems

625 N Walnut ST

Case Date:
1/16/2004

Barb Ooley wrote as representative of L. A. Merry & Assoc. to request adjustment for wastewater charges for month of October 2003. She requested hearing before USB Administrative Subcommittee.

closed #101715

Water Utility Billing Problems

625 N Walnut ST

Case Date:
2/10/2004

Barb Ooley, Ofc. Coord. for L. A. Merry & Assoc., requested an adjustment on their acct. #67228, because sprinkler for L. A. Merry & Assoc. had faulty programming. Large amount of water was consumed but did not go through sewer.

closed #162047

Water Utility Billing Problems

634 N Maple ST

Case Date:
12/14/2017

I chose trash small cart you let me medium and you make a promise by letter you would changed it. Now my bill I need the change and my refund. please

closed #163275

Water Utility Billing Problems

634 N Maple ST

Case Date:
2/22/2018

my bill was adjustment and the correct charge for small cart on January, but and this month February 2018 the problem back I have charge for a medium cart. I need pay just a small car, because a choose small cart . Is there somebody help me with other adjustment and fix my bill again. Monroe county Bloomington Indiana22/2018.

closed #163873

Water Utility Billing Problems

634 N Maple ST

Case Date:
4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

closed #61378

Water Utility Billing Problems

806 N Callery DR

Case Date:
9/29/1998

Ms. Basye called. Her utility bill for this month was in an excessive amount. She wanted an explanation.

closed #61509

Water Utility Billing Problems

808 N Callery DR

Case Date:
9/25/1998

Customer called and said that she received incorrect bill.

closed #42627

Water Utility Billing Problems

815 N Jordan AVE

Case Date:
10/7/2002

Cust very unhappy with the fact that we don't make an adj for watering (if not single-family residental). They had done some work and did alot of watering outside. They more than doubled their normal usage.