closed #169002
Water Utility Billing Problems
785 E Sherwood Hills DR
- Case Date:
- 6/18/2019
Water leak causing increase in water bill
Water leak causing increase in water bill
Trying to sign up online for E-bill and the option to do so is not available. I can log in, but then can see my bill, see my usage, etc., but there is no option for E bill. Please advise.
Our water bill has grown exponentially over the last year and we cannot find a reason why. We have had plumbers out who can find no leak so we are turning to the water company to help us investigate.
Customer was very upset that his water usage has increased so dramatically. I explained the usage period, insp. results, etc. He was insistent that the changing of the meter had damaged his toilet (by allowing air to get into the lines). He stated that he planned to contact his atty. I referred him to Risk Mgmt. He did not wish to listen to any explanation regarding his usage. I printed out his account history and meter readings for him. I also contacted Ed S. regarding this matter.
My water Utilization is up by a factor of 4 from past months. There is nothing that we are doing to dramatically increase water use. Either past or current metering is in error or there is some kind of major unknown usage.
Water Meter not working. Bill is 0 usage for 2 months. 1219 E Atwater Ave. Account Number 21642-023.
Ever since utility update work has been done to digital reading, water bill went up. Water bill used to be less than $50. Now it’s over $100. I need someone to come and identify what the problem is. 3941 S Bushmill Dr. Bloomington,In 47403
I have two meter readings on my bill. The second meter ending in 994 has never been on our bill before.