City of Bloomington, Indiana – John Hamilton, Mayor

closed: Resolved #40020

Water Utility Billing Problems: Request

Walk In: Customer was very upset that his water usage has increased so dramatically. I explained the usage period, insp. results, etc. He was insistent that the changing of the meter had damaged his toilet (by allowing air to get into the lines). He stated that he planned to contact his atty. I referred him to Risk Mgmt. He did not wish to listen to any explanation regarding his usage. I printed out his account history and meter readings for him. I also contacted Ed S. regarding this matter.


6/14/2012 16:35:21 Closed by Anonymous

Resolved January 5, 2004 by Ed Sherfield, meter service supervisor

6/14/2012 16:34:19 Anonymous contacted Anonymous

Issue was resolved by Ed Sherfield, supervisor in the meter service department on January 5, 2004.

8/5/2003 05:00:00 Anonymous assigned this case to Anonymous

This was referred to Ed Sherfield of T&D Department for review. Customer will be contacted as soon as inspection is done.

8/5/2003 05:00:00 Opened by Anonymous

5475 S Fairfax RD


Other cases for this location

StatusCase DateCategory
closed8/8/2003Water Utility Billing Problems
closed8/7/2000Water Utility Problems