closed #126951
Water Utility Billing Problems
- Case Date:
- 6/25/2012
Where is the May Water BILL????
Where is the May Water BILL????
Hello, I haven't received a water bill this month. Is it late, or lost? Thanks.
Letter rec'd. and phone call rec'd. stating that Mr. Vencel would like to appear water and wastewater bills for August and September 2004. They do not feel there were any leaks and want to appeal.
Tenants rent property at 413 S. Highland. Landlord (K. Norbu) says high water bills are their responsibility. He did fix leaking stool, however.
Lorelei Cascio, Vice Pres. of Wapehani Hills Apts., requests appeal before USB to appeal high water/sewer bill.
Letter from Fice President of Wapehani Hills Apts. requested hearing before USB Admin. Subcommittee re. "extremely high water bill." Will schedule meeting and advise customer of date, time, and location.
Mobile home park pump station not able to pump sewer upgravity. Shannon Childers, Mgr., says they have to have sewage pumped and hauled off and feels they are paying twice for sewage disposal, plus they are fored to use water hydrants for clean-up and boaring the new force mains.
Customer had new stool installed but had to leave in a hurry. Apparently, stool did not shut off. Customer wants adjustment made on water bill.
Customer stated they are going to have to install all new water lines due to over 5 line breaks during a 2 year period. Customer says they will not be able to pay for new line and pay utility charges at the same time.
Customer was out of town due to hip surgery and rec'd. large water bill upon his return. The stool had a leak. Customer would like an adjustment on account since he was gone.